The Clorox Company

Senior Customer Manager

The Clorox Company$94K — $159K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of experience in CPG sales preferred
  • Experience with Amazon and other eCommerce accounts is beneficial
  • Understands forecasting and trade spend management
  • Demonstrated success in achieving annual financial targets
  • Proficient in Microsoft Office and trade spend management tools
  • Excellent time management and collaboration skills
  • Strong communication abilities at all organizational levels

Responsibilities

  • Drive category growth through impactful storytelling and insights
  • Align Clorox's brand priorities with customer needs
  • Negotiate with a focus on holistic investments
  • Utilize business acumen to secure appropriate returns on investments
  • Respond swiftly and effectively to market demands
  • Leverage organizational resources with a General Manager mindset
  • Maintain flexibility while adhering to operational standards

Benefits

  • Comprehensive health plans
  • Competitive pension program with company match
  • Flexible paid time off including half-day summer Fridays
  • Maternity leave benefits
  • Emphasis on employee well-being and unique needs
Full Job Description
Your role at Clorox:

As a member of the Canadian Sales Organization, the Senior Customer Manager, Amazon will play a critical role in driving business growth and delivering results across several key areas:

Amazon account management, with direct accountability for the Brita, GLAD Waste, and Home Care businesses and OMNI leadership for the Canadian Sales Team

In this role, you will:

As a key member of the sales organization, this role is instrumental in advancing Clorox's ambition to be a Leader in Value Creation. Success in this role is built on excellence in three critical areas:

Impactful Storytelling
  • Leverage insights to drive category growth and accelerate Clorox brand performance
  • Focus on the fundamentals that deliver sustainable business results
  • Align with the customer's priorities to identify and unlock mutually beneficial opportunities

Negotiate with a Holistic Investment Approach
  • Apply and continuously strengthen business and financial acumen
  • Understand the value of our brands and secure the appropriate return on investment
  • Take a holistic approach to negotiations, balancing investments across the business with a "one pot of money" mindset

Act with Speed & Agility
  • Demonstrate a General Manager mindset by leveraging organizational resources to respond quickly, effectively, and with accountability
  • Operate with flexibility while maintaining alignment with established operating principles and standards


This posting is for an existing vacancy within our organization.

What we look for:
  • Minimum 3-5 years preferred in CPG sales
  • Experience working with Amazon is an asset
  • Experience in other eCommerce accounts is an asset
  • Fundamental understanding of forecasting and trade spend management
  • Proven track record of achieving annual financial targets
  • Excellent computer skills (Microsoft office including Excel,
    Word, PowerPoint and trade spend management tools)
  • Strong time management skills
  • Solid retailer/industry knowledge
  • Team Player & Collaborator
  • Genuine and inspirational leadership skills
  • Strategic Thinking
  • Solution mindset-a drive for results and a passion for winning
  • Top Notch Communication Skills-verbal, written & presentation; with the
    ability to present to various levels of the organization
  • The ability to influence using fact-based information
    Demonstrated level of curiosity with an interest and passion to learn and
    grow


Workplace type:
Hybrid

[Canada] Additional Information:

At Clorox, we champion people to be well and thrive, starting with our own people. To help make this possible, we offer comprehensive, competitive benefits that prioritize all aspects of well-being and provide flexibility for our teammates' unique needs. This includes robust health plans, a competitive pension program with a company match, paid time off benefits (including half-day summer Fridays, depending on location), Maternity leave benefits, and more.

We are committed to fair and equitable pay and are transparent with current and future teammates about our salary ranges. We use broad salary ranges that reflect the competitive market for similar jobs, provide sufficient opportunity for growth as you gain experience and expand responsibilities, while also allowing for differentiation based on performance. Your starting pay will depend on job-related factors, including relevant skills, knowledge, experience, and location. Below is the targeted range for this role.

  • Non-Sales: $109,104 - $159,104
  • Sales: $94,928 - $144,928


All ranges are subject to change in the future.

Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.

To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes

About The Clorox Company

The Clorox Company is a leading multinational manufacturer and marketer of consumer and professional products with approximately 8,800 employees worldwide and fiscal year 2020 sales of $6.7 billion. Clorox markets some of the most trusted and recognized consumer brand names, including its namesake bleach and cleaning products; Pine-Sol® cleaners; Liquid-Plumr® clog removers; Poett® home care products; Fresh Step® cat litter; Glad® bags, wraps and containers; Kingsford® charcoal; Hidden Valley® dressings and sauces; Brita® water-filtration products; Burt's Bees® natural personal care products; and RenewLife® digestive health products. The company also markets industry-leading products and technologies for professional customers, including those sold under the CloroxPro™ and Clorox Healthcare® brand names.
Learn more about The Clorox Company
Size
9,000 employees
Market Cap
$17.9 billion
Industry
Net Income
$1.2 billion
Founded
1913
5 Year Trend
+3.5%
Revenue
$7.5 billion
NASDAQ

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