Senior Credit & Collection Analyst

Samsung Electronics Co., Ltd. • $80K — $95K *
Plano, TX 75025In-Person
Finance & Insurance
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Accounting, Finance, Business, Information Systems, or relevant experience
  • 4-6 years in accounts receivable or related fields
  • Experience with SAP or similar ERP systems preferred
  • Strong analytical and problem-solving skills
  • Expertise in Microsoft Office, especially Excel with V-lookup and Pivot tables

Responsibilities

  • Manage Aged Trial Balance for assigned accounts
  • Analyze accounts for quality and accuracy in dispute resolution
  • Conduct reconciliations to identify and resolve process issues
  • Ensure timely issuance of credits for valid customer chargebacks
  • Reconcile credit balances and request refunds as needed
  • Advise sales teams on outstanding chargebacks and overdue invoices
  • Prepare and communicate financial reports and analyses to management

Benefits

  • Opportunity for process improvement and relationship building
  • Experience working with major retail customers
  • Involvement in financial account management
  • Dynamic and fast-paced work environment
  • Use of advanced technology tools, including AI
Full Job Description
Responsible for managing all financial activities for National and Major Retail customer AR accounts and establishing best practices to ensure full collection of receivables. Dispute resolutions, contract review, focus on customer satisfaction through process improvements and effective relationships with our business partners. Will be responsible for financial account management of account portfolio and ensure overdue metrics are maintained.

Role and Responsibilities

  • Manage current ATB (Aged Trial Balance), all transactions for assigned accounts
  • Analyze accounts, attention to quality and accuracies is of paramount importance in this role for dispute resolution
  • Conduct reconciliations; identify and investigate problems within the process and system provide suggestions for solutions to resolve the issues
  • Ensure credits are issued for valid customer chargebacks on time
  • Reconcile and resolve credit balances and request refunds if necessary
  • Advise sales teams of outstanding chargeback and past due invoice issues. Enlist support for resolution of disputes
  • Partner with Logistics to resolve shortage deductions/POD issues for chargeback and past due invoice
  • Partner with sales teams on problem issues to ensure timely resolution of outstanding AR issues
  • System updates - including but not limited to proper coding for clearing and matching of chargeback's and credits in SAP
  • Process all clearings prior to monthly closing
  • Effectively manage client relationships and facilitate consistent customer meetings via web-ex
  • Prepare and communicates various weekly, monthly and quarterly financial reports to management. Various Ad Hoc Reporting & Analysis


Skills and Qualifications

Background/Experience

  • Bachelor's degree in Accounting, Finance, Business, Information Systems, or related work experience
  • 4-6 years of work experiences in the related fields
  • Experience with SAP or similar ERP system preferred


Necessary Attributes & Skills

  • Solid analytical and problem-solving skills
  • Ability to identify discrepancies and inconsistencies
  • Strong attention to details is of paramount importance in this role
  • Diplomacy and ability to deal with difficult situations
  • Excellent Oral & Written Communication Skills
  • Solid Microsoft Office skills (Word & Excel) V-lookup and Pivot tables (Macros a+)
  • AI tool implementation and usage skills in the job function preferred
  • Attitude towards work and timeliness in completing daily tasks
  • Sense of urgency to get it done required Relationship Management
  • Ability to multi-task in fast paced environment


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About Samsung Electronics Co., Ltd.

Samsung Electronics Co., Ltd. Careers

There has never been a better time to join the global team of Samsung Electronics Co., Ltd. professionals—the leading force in innovation and technology in the electronics industry.

Work You’ll Do

Join Samsung Electronics Co., Ltd.'s top-tier team to assist some of the most well-known global enterprises in mastering their technological and digital transformation journeys. Transform businesses and entire sectors with the brightest minds at Samsung, leveraging a unique position in the marketplace at the crossroads of technology, industry expertise, and digital innovation. Engage with a worldwide team of business and technology advisors to help clients navigate their journey through cutting-edge technological advancements. Collaborate with a vast network of professionals dedicated to upholding Samsung's reputation as a leader in the electronics and technology sector.

Introducing the Samsung Innovation Team

The team is crafting a market-leading strategy to assist some of the world's most renowned companies in mastering their digital transformation journeys with Samsung’s cutting-edge technology.

Do Innovative Work

Join one of the largest pools of technology experts globally, driving innovation and industry leadership at the intersection of technology and digital transformation.

Drive Innovative Solutions

Deliver targeted solutions through a depth and breadth of consulting experience and innovation that is unparalleled in the electronics industry.

Be Part of a Great Team

Work on a wide range of technology projects and harness the capabilities, global scale, and joint solution development that only Samsung can offer.

Future-proof Your Career

Advance your career as far as your ambition can take you with limitless opportunities for growth, supported by unmatched training, development, and certification programs.

Explore

Discover how Samsung is leading the way in technological advancements and how these innovations are integral to the digital ecosystem.

The Samsung Leadership and Innovation Alliance

The combined service capabilities, global scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients worldwide look to Samsung for new strategies and solutions to drive innovation and growth in the digital era.

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Learn more about Samsung Electronics Co., Ltd.
Industry
Consumer Technology
* Ladders Estimates

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