Qualifications
Responsibilities
Benefits
CAREERS THAT CHANGE LIVES - POSITION DESCRIPTION:
The CoreValve Senior Therapy Consultant achieves sales revenue targets and grows market share for a specified geography by promoting, selling and servicing Medtronic CoreValve and related products, post approval, while ensuring safe adoption and growth. The Senior Therapy Consultant practices good territory management with strong organization, administration and expense planning and control. The CoreValve Consultant is a partner and resource to the CVG field organization and to Catheter Based Therapies (CBT) cross functional teams, including Medical Education, Marketing, Research, and Development.
** As this is a field position you must have the ability to travel with overnight stay up to 50 - 75% of the time (geography variability) **
To find all Structural Heart Sales positions please use #shsales in the key word search at Medtronic Careers
A DAY IN THE LIFE: POSITION RESPONSIBILITIES:
Territory Management and Account Development
Provide quality support to help sites achieve procedural success and for the safe growth of CoreValve
Develop and post approval, execute strategies and plans to achieve/exceed sales quota for commercial cases. Maintain and expand existing business and develop new business opportunities
Serve as trusted technical expert for TAVR procedure and products. Provide technical support for TAVR implanting centers, including “scrubbing in” to assist with valve loading and providing technical case support consistent with the instructions for use. Educate sites on proper indications for TAVR procedures
Probe to understand and confirm customers’ needs, handle objections and gain commitment. Develop and implement strategies to counter competitor messaging
Educate customers to ensure that products are understood and used effectively
Represent company at industry conferences and maximize potential by targeting specific customers to gain sales leads, and pursue opportunities to promote the company’s product portfolio
Knowledge of CoreValve and other Medtronic TAVR product IFUs for safe and effective use of devices
Develop and maintain comprehensive clinical and technical product knowledge. Understands current published TAVR and relevant literature. Recognize and understand competitive products, industry trends, and CBT/CVG portfolio. Liaison with R&D for technology improvements and next generation needs
Technical and Clinical Support
Provide quality technical support to help sites achieve procedural success.
Provide technical support to Medtronic employees and implanting teams for CoreValve implant procedures in accordance with Medtronic guidance
Provide technical leadership for TAVR device procedures. Educate implanting teams on proper indications for TAVR procedures. Provide support on questions regarding device suitability with measuring ability and CT reconstruction expertise. Provide comprehensive technical support including knowledge of imaging modalities (echo/angiography/CT), EKG, blood pressure, wave forms, and ancillary procedural solutions
Knowledge of Clinical trial protocols, and CoreValve and other Medtronic TAVR product IFUs for safe and effective use of devices
Develop and maintain comprehensive clinical and technical product knowledge. Understands current published TAVR and relevant literature. Recognize and understand competitive products, industry trends, and CBT/CVG portfolio. Liaison with R&D for technology improvements and next generation needs
Customer Service
Ensure maximum coverage of all accounts within territory geographic areas to maintain optimum level of exposure and effective time management. Assist with scheduling of cases and proper customer support
Participate in physician training and case observations when necessary
Participates in any other planned customer education meetings and society conventions
Respond to customer requests and resolve complaints in a prompt and effective manner to include proper device complaint reporting
Maintain high standards of personal presentation and promote a professional personal and company image
Assist sites with identifying routine implant days and proper case scheduling
Training, Education and Professional Development
Develop and maintain comprehensive clinical and technical product knowledge
Recognize and understand competitive products, features, strengths in relation to the company’s products
Participate in product and skills development programs, managing own self development
Resource for R&D for CoreValve improvements and next generation needs
Assists in training new hires to Medtronic CBT team
Helps drive and maintain quality initiatives and global best practice initiatives
Administrative Responsibilities
Develop and maintain accurate account and territory records
Responsible for CoreValve inventory at sites to include shipments, usage and return of product
Responsible for forecasting implants at sites and obtaining billing PO’s for each case
Submits accurate and timely expense reports
Report device complaints to proper departments within quality assurance within Medtronic
Schedules travel arrangements to ensure multiple objectives are accomplished
Supports heart teams with appropriate products, clinical literature and pre case planning strategy
Maintain hospital eligibility/access with various vendor credentialing services
Control expenses and adhere to company policies and procedures
Communication
Identify, establish and maintain productive working relationships with key decision makers, customers and their staff, administrative staff, etc.
Maintains a high level of communication with appropriate CVG sales and leadership within assigned geography
Plan and implement effective sales/product presentations to customers
Develop and maintain productive working relationships within the company to ensure maximum sales support and maintain a high level of customer service
Contribute to the development of a strong team effort
Communicate market intelligence/competitor activity promptly, including potential sales leads, and information regarding product price or account activity to District Manager and Clinical or other appropriate company personnel
Ensure a professional standard of written and verbal communication at all times
Qualifications – External
MUST HAVE - BASIC QUALIFICATIONS:
IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME
High School Diploma (or equivalent) AND 8+ years experience*
OR Associate’s Degree AND 6+ years experience*
OR Bachelor’s Degree AND 4+ years experience*
* Relevant sales, clinical, or related experience in medical devices, medtech, healthcare, or life sciences
NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:
Demonstrated success in previous sales role; indicating a high level of sales performance, influence and selling skills
Exceptional business and clinical acumen with prior experience leading a sophisticated cardiac or endovascular procedure
Exceptional understanding of cardiac and vascula
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