Harrison and Star

Senior Conversational Experience Design Strategist

Harrison and Star$115K — $120K *
US-AnywhereRemote in New Jersey, US
Pharmaceuticals & Biotech
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-6+ years in digital strategy, AI solutions, or innovation consulting
  • Exposure to conversational or agentic AI systems
  • Experience supporting pitches or business development
  • Understanding of pharmaceutical regulatory environments preferred
  • Strong executive presence and excellent presentation skills

Responsibilities

  • Partner with leadership to shape AI strategies aligned to business objectives
  • Translate challenges into scalable AI architectures
  • Assist in conversational design and content development
  • Define solution blueprints and success metrics with engineers
  • Serve as a representative across networks to advocate for AI solutions
  • Identify growth opportunities within existing clients
  • Oversee implementation and optimize AI deployments

Benefits

  • Hybrid work environment with a minimum three days in-office
  • Collaborative and entrepreneurial culture
  • Opportunities for professional growth and development
  • Access to cutting-edge AI technologies and practices
  • Participation in shaping innovative solutions for healthcare
Full Job Description
Agency:
Omnicom Health

Job Function:
Data and Analytics

Job Subfunction:
Data Science and AI

Job Description:
Senior Conversational/Agentic AI Strategist
FCB Health | Agentic AI Practice

Overview:

The FCB Health Agentic AI team designs and deploys enterprise-grade agentic AI solutions for pharmaceutical brands across the Omnicom Health network. We operate as an entrepreneurial, high-impact team partnering with agencies, clients, and technical experts to build and evolve AI agents that transform engagement across patients, caregivers, HCPs, and field teams.

We are seeking a Senior Agentic AI Strategist who operates at the intersection of strategy, innovation, and commercialization. This is a hybrid builder-operator-educator role--not traditional account management and not purely technical.

You will guide clients from early education and opportunity identification through solution design, deployment, and optimization within our proprietary Agentic AI framework.

This role requires business acumen, intellectual curiosity, comfort with ambiguity, and a willingness to wear multiple hats. As a growing practice, we move quickly and continuously evolve our offerings. The right candidate is energized by that environment.

What You'll Do:

1. Strategy & Solution Design

Partner with team leadership to shape agentic AI use cases aligned to brand, omnichannel, and lifecycle objectives.

Translate business challenges into scalable agent architectures using our proprietary framework.

Assist in conversational design, content audits, and content development

Collaborate closely with team engineers to define solution blueprints and success metrics.

Ensure alignment with MLR, regulatory, privacy, and IT/security standards from inception.

2. Evangelism & Enablement

Serve as a team representative across the network and with clients.

Develop and deliver executive-ready presentations, workshops, and training.

Advance responsible, compliant, and commercially viable AI adoption in pharma.

3. Commercialization & Growth

Identify expansion opportunities within existing clients and support new business efforts.

Contribute to RFP responses, pitch strategy, and solution scoping.

Position AI offerings as outcome-driven and measurable.

Help evolve and productize our framework to drive scalable revenue growth.

4. Deployment & Optimization

Oversee implementation in collaboration with engineering and platform teams.

Define KPIs tied to engagement quality, operational efficiency, and business impact.

Analyze performance and iterate on agent behavior, orchestration, and workflows.

Drive continuous improvement across deployments.

5. Governance & Responsible AI

Support development of documentation and processes for compliance, risk mitigation, and data governance.

Ensure ethical application of generative and agentic AI in regulated healthcare environments.

Contribute to internal best practices and standards.

What This Role Is (and Is Not):

This is an entrepreneurial role within a global network. You will:

Support pitches and growth initiatives.

Develop strategy and shape solution architecture.

Participate in client conversations and refine positioning.

Operate across strategic and operational responsibilities.

Processes will evolve. Team structures may flex. This role is best suited for someone who enjoys building new capabilities and operating in an entrepreneurial, dynamic environment.

Qualifications:

3-6+ years in digital strategy, AI solutions, innovation consulting, pharma marketing, or related fields.

Exposure to conversational, generative, or agentic AI systems (strategic fluency required).

Experience supporting pitches or business development efforts.

Understanding of pharmaceutical regulatory environments preferred.

Strong executive presence and presentation skills.

Core Competencies:

Agentic & Generative AI Fluency
Understanding of LLM-based systems, agent orchestration, prompt strategy, evaluation frameworks, and governance considerations.

Strategic & Commercial Thinking
Ability to connect AI initiatives to measurable business outcomes and revenue growth.

Communication & Influence
Clear articulation of complex AI concepts to non-technical stakeholders; strong facilitation and executive communication skills.

Data & Performance Orientation
Comfort defining KPIs, analyzing engagement data, and optimizing solutions based on measurable impact.

Adaptability & Ownership
Self-starter who can shift between strategic and operational responsibilities and thrive in evolving environments.

Success in This Role Looks Like

Expanding adoption of agentic AI across brands

Driving new revenue through AI-led engagements

Elevating agentic AI fluency across the network

Contributing to the scalability of our proprietary framework

Becoming a trusted advisor to clients navigating agentic AI transformation$115,000 - $120,000

Omnicom's policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom's corporate group already require five days of in-office attendance.

About Harrison and Star

Harrison and Star is a healthcare advertising agency that provides marketing and advertising services to pharmaceutical and biotechnology companies. The company offers a range of services including brand strategy, creative development, digital marketing, and market research. Harrison and Star was founded in 1986 and is headquartered in New York, New York.
Learn more about Harrison and Star
Size
500 employees
Industry
Founded
1986
NASDAQ

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