Job Title: Senior Consultant - HCM Change Management & Training
Job Category: Communications
Time Type: Full time
Minimum Clearance Required to Start: Public Trust
Employee Type: Regular
Percentage of Travel Required: Up to 10%
Type of Travel: Continental US
* * *
- Responsibilities:
- Develop and execute comprehensive organizational change management (OCM) strategies for each agency transition wave, applying Prosci ADKAR or equivalent structured methodologies to drive awareness, desire, knowledge, ability, and reinforcement across all stakeholder groups
- Conduct stakeholder analysis and engagement planning for each agency transition, identifying key influencers, sponsors, change champions, and resistance points across agency HR offices, CIO organizations, employee unions, and end-user communities
- Design and deliver multi-channel communications campaigns including executive briefings, town halls, newsletters, intranet content, and FAQs that keep agency stakeholders informed and engaged throughout the transition lifecycle
- Develop role-based training curricula and materials for Oracle Fusion Cloud HCM, covering HR practitioners, managers, employees, and system administrators using a blend of instructor-led, virtual, self-paced e-learning, and job aid delivery methods
- Conduct organizational readiness assessments at key milestones to gauge agency preparedness for go-live, identifying gaps and recommending targeted interventions to mitigate adoption risks
- Design and track user adoption metrics including system utilization rates, help desk ticket volumes, training completion rates, and user satisfaction scores to measure change effectiveness and guide sustainment activities
- Coordinate with functional consultants and subject matter experts to ensure training content accurately reflects Oracle Fusion Cloud HCM configurations, agency-specific workflows, and federal HR policy requirements
- Support the transition from legacy HR systems by developing side-by-side comparison guides, process change impact assessments, and new-vs-old workflow documentation that helps users bridge from familiar processes to Oracle Fusion Cloud HCM
- Plan and facilitate change champion networks within each agency, training and supporting designated change agents who serve as peer advocates and first-line support during and after go-live
- Provide sustainment change management support after agency go-live, including reinforcement communications, refresher training, and lessons-learned capture to continuously improve the transition playbook
- Participate in SAFe Agile ceremonies as part of the OCM team, aligning change management activities with Program Increment timelines and coordinating with project managers on agency transition schedules
- Apply professional knowledge and analytical skills to independently address moderately complex problems within the discipline, contributing to team deliverables and collaborating with colleagues across functional areas to ensure comprehensive solutions
- Communicate effectively with project team members and stakeholders to explain policies, practices, and procedures of the discipline, supporting collaborative decision-making and contributing to knowledge sharing within the team
Qualifications:Required:
- Bachelor's degree and 5 years of relevant experience. Additional experience may be substituted for degree.
- 5+ years of professional experience in organizational change management, training development, or stakeholder engagement for enterprise IT implementations
- 3+ years of hands-on experience applying structured OCM methodologies such as Prosci ADKAR, Kotter's 8-Step, or Bridges' Transition Model in enterprise system deployment contexts
- Experience developing and delivering role-based training programs for enterprise software platforms, including instructor-led, virtual, and e-learning formats
- Demonstrated ability to develop and execute multi-channel communications strategies for large, diverse stakeholder audiences including executives, HR practitioners, and end users
- Strong facilitation skills with experience conducting readiness assessments, stakeholder workshops, and change impact analyses
- Experience supporting federal government IT modernization or transformation programs with complex stakeholder landscapes
- Excellent written and verbal communication skills with the ability to create compelling content for executive, technical, and end-user audiences
- Must be able to obtain and maintain a Public Trust clearance (US Citizenship required)
Desired:
- 6+ years of organizational change management experience in federal government or large-scale enterprise HR transformation programs
- Prosci Certified Change Practitioner certification
- Experience supporting Oracle Fusion Cloud HCM, PeopleSoft HCM, or comparable enterprise HR platform deployments in an OCM capacity
- Familiarity with federal HR processes, federal HR regulations, and the unique change dynamics of multi-agency federal technology deployments
- Experience with learning management systems (LMS) and e-learning authoring tools such as Articulate, Captivate, or Oracle Learning Cloud
- Knowledge of Section 508 accessibility requirements for training materials and communications content
- SAFe Agilist (SA) or ICAgile Certified Professional in Agile Coaching (ICP-ACC) certification
- Understanding of Oracle Cloud platform architecture including Oracle Fusion Cloud HCM, Oracle Integration Cloud (OIC), and Oracle Cloud Infrastructure (OCI)
This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI.
Pay Range:
There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
Since this position can be worked in more than one location, the range shown is the national average for the position.
The proposed salary range for this position is:
$68,400-$143,700
