Senior Configuration Management EngineerCorporate Headquarters12575 Uline Drive, Pleasant Prairie, WI 53158Are you passionate about maintaining the backbone of enterprise IT services and systems? Join Uline as a Senior Configuration Management Engineer, where you'll lead and enhance our Configuration Management Database (CMDB), ensuring accurate and reliable data across our technology landscape. Use your expertise to translate data into a trusted resource that supports IT operations and informs decisions across our growing North American company.
Position Responsibilities- Own and manage the CMDB, ensuring data is accurate, current and properly documented.
- Develop reports and dashboards, providing actionable insights to support audits, configuration status, lifecycle and executive decision making.
- Improve data accuracy by implementing automated workflows, discovery tools and system integrations.
- Establish and implement Configuration and Asset Management systems, standards and policies to ensure consistency and reliability.
- Collaborate across teams to gather and analyze data, translating findings into scalable CMBD capabilities.
Minimum Requirements- Bachelor's degree in Computer Science, Information Technology, or a related field or equivalent work experience.
- 10+ years of IT experience, with a strong understanding of ITSM products such as ServiceNow, Flexera One, HP Service Manager or BMC Atrium.
- Practical coding and automation skills with PowerShell, Python, SQL, APIs or similar technologies.
- Strong problem solving, analytical and decision-making skills.
- Uline does not participate in the H1-B lottery.
Benefits- Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
Employee Perks- On-site café and first-class fitness center with complimentary personal trainers.
- Over four miles of beautifully maintained walking trails.
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