Senior Communications Technician/Shop Manager

General Dynamics Information Technology, Inc.

• $124K — $166K *
Telecommunications & Hardware
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of experience in communications systems operation and maintenance
  • 5+ years of experience supporting LMR, P25, or similar public-safety systems
  • Leadership experience in managing technicians or communications operations strongly preferred
  • Technical knowledge in radio programming and preventative maintenance
  • Prior experience in federal law enforcement or public safety communication environments
  • Ability to lead daily operations and technical personnel effectively
  • Must be a U.S. citizen due to the nature of the systems involved.

Responsibilities

  • Oversee daily shop operations and maintenance tasks
  • Track, assign, prioritize, and resolve TACCOM service tickets
  • Support the operation and maintenance of land mobile radio systems
  • Perform preventive and corrective maintenance tasks
  • Program, troubleshoot, repair, and install radios and related equipment
  • Manage equipment staging, accountability, and deployment readiness
  • Coordinate with internal and external stakeholders to ensure operational success.

Benefits

  • Medical, dental, and vision insurance options available
  • 401(k) plan with company matching contributions
  • Flexible work weeks and various paid time-off options
  • Short and long-term disability benefits provided
  • Life and accident insurance offerings
  • Regular reviews of the benefits package to ensure competitiveness.
Full Job Description
Type of Requisition:
Regular

Clearance Level Must Currently Possess:
None

Clearance Level Must Be Able to Obtain:
None

Public Trust/Other Required:
None

Job Family:
IT Infrastructure and Operations

Job Qualifications:

Skills:
Federal Law Enforcement, Leadership, Operations Management, Radio Systems
Certifications:
None
Experience:
8 + years of related experience
US Citizenship Required:
Yes

Job Description:

Position Overview

We are seeking a Senior Communications Technician / Shop Manager to oversee daily operations and maintenance activities at the Bren Mar facility under Government direction. This hands-on leadership position manages shop workflow, service tickets, equipment accountability, maintenance, programming, testing, repair, and deployment readiness for TACCOM systems.

Duties and Responsibilities
  • Oversee daily shop operations and maintenance tasks
  • Track, assign, prioritize, and resolve TACCOM taskings and service tickets
  • Support operation and maintenance of the customers land mobile radio system
  • Perform and coordinate preventive and corrective maintenance
  • Program, update, test, troubleshoot, repair, install, and configure radios, subscriber equipment, and related infrastructure
  • Manage equipment staging, accountability, preparation, shipment, and deployment readiness
  • Coordinate with TACCOM personnel, field users, engineers, vendors, and support staff
  • Provide status updates, maintenance documentation, and timely issue escalation
  • Execute work efficiently in accordance with Government direction, safety practices, and mission requirements

Requirements
  • Eight or more years of experience operating, maintaining, troubleshooting, programming, testing, installing, or repairing communications systems, including at least five years supporting LMR, P25, or comparable public-safety communications systems, preferred. Prior experience leading technicians or managing communications-shop operations is strongly preferred.
  • Demonstrated experience operating, maintaining, troubleshooting, programming, testing, installing, and repairing LMR, P25, encrypted tactical communications systems, subscriber equipment, and related infrastructure
  • Technical knowledge of radio programming and preventive and corrective maintenance
  • Experience managing service tickets, equipment accountability, and communications-shop operations
  • Experience in a federal law-enforcement or comparable public-safety communications environment
  • Ability to oversee daily O&M activities and lead technical personnel in a mission-focused shop
  • Must be able to obtain and maintain the DHS/ICE suitability determination required for access to ICE systems and facilities
  • U.S. citizenship required because the position involves the operation, management, or maintenance of DHS IT systems


The likely salary range for this position is $124,093 - $166,627. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:
40

Travel Required:
Less than 10%

Telecommuting Options:
Onsite

Work Location:
USA VA Alexandria

Additional Work Locations:

Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

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