Wells Fargo

Senior Commercial Loan Servicing Specialist

Wells Fargo$80K — $95K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of Commercial Loan Servicing experience or equivalent
  • Exposure to Commercial Loan Credit Agreements
  • Experience with Loan IQ (LIQ) or equivalent
  • Familiarity with Syndication/Participation and foreign loan originations
  • Knowledge of loan documentation and construction loan monitoring

Responsibilities

  • Lead servicing activities for complex commercial products
  • Evaluate and upload compliance data into record systems
  • Resolve customer service issues; interact with customers
  • Serve as a liaison with various departments to meet customer needs
  • Review and negotiate complex loan servicing transactions
  • Conduct quality reviews and monitor process efficiencies
  • Lead projects and mentor lower-level staff

Benefits

  • Opportunities for hybrid work schedule
  • Professional development and mentorship
  • Collaboration across multiple departments
  • Engagement with diverse teams in a dynamic environment
Full Job Description

About this role:

Wells Fargo is seeking a Senior Commercial Loan Servicing Specialist in Agency Services as a part of the Corporate & Investment Banking Lending OperationsDivision.

In this role, you will:

  • Lead a variety of servicing activities for moderately complex commercial products, including coordinating all aspects to ensure customer resolution
  • Evaluate and upload data into the systems of record to ensure compliance with all bank policies, procedures, and regulatory requirements
  • Coordinate all aspects of resolving open customer service issues; interact with internal and external customers
  • Serve as primary liaison and work collaboratively with Sales, Legal, Control and Risk, Technology, and various Operations and company teams as necessary to progress customer-focused needs
  • Review and negotiate moderately complex loan servicing transactions, evaluate risks, and devise strategies to mitigate risks and identify procedural modifications
  • Serve as an escalation point in the resolution of client issues
  • Conduct quality reviews and monitor key performance metrics as related to efficiencies and effective processes
  • Identify activities of the team to ensure conformity with established procedures
  • Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
  • May lead projects, teams, or serve as a mentor for lower-level staff; may contribute to strategic initiatives
  • Independently resolve moderately complex issues and lead team to meet deliverables while leveraging solid understanding of the function, policies, procedures, and compliance requirements


Required Qualifications:

  • 4+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education


Desired Qualifications:

  • Exposure to Commercial Loan Credit Agreements
  • Loan IQ (LIQ) or equivalent Experience
  • Exposure to and/or experience in Syndication/Participation, trades, and foreign loan originations
  • Knowledge of loan documentation; construction loan budget monitoring experience; and title work experience.
  • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to effectively resolve problems and conflicts at the immediate and root-cause levels
  • Ability to work effectively, as well as independently, in a team environment
  • Ability to work in a fast-paced deadline driven environment
  • Sound critical thinking and problem-solving skills, as well as the ability to embrace and adapt to change
  • Good business communications skills and be recognized as someone who delivers extraordinary and superior customer service

Job Expectations:

  • Ability to work on-site
  • Ability to work a hybrid schedule

Location:

Posting End Date: 

30 Jul 2026

*Job posting may come down early due to volume of applicants.

About Wells Fargo

Wells Fargo Careers

Joining Wells Fargo means becoming part of a distinguished financial institution that has been a cornerstone of innovation and leadership in the banking industry. At Wells Fargo, we offer a plethora of job opportunities designed to empower your career growth and development in a diverse and inclusive environment.

Work You’ll Do

At Wells Fargo, you will be part of a team that values diversity and is committed to fostering an inclusive culture. We are looking for professionals who are eager to drive innovation and lead with integrity. Our employees are our greatest asset, and we invest in their professional growth through comprehensive leadership and diversity training programs that are recognized industry-wide.

Explore a Multitude of Career Paths

Whether you're interested in a position in finance, IT, customer service, or management, Wells Fargo has career opportunities in various fields. Our team members benefit from job stability, competitive benefits, and a culture that values and rewards performance and dedication.

Internship Programs

Kickstart your career with a Wells Fargo internship. Our programs provide invaluable industry exposure, professional skills development, and networking opportunities that often lead to full-time employment offers. Interns at Wells Fargo work on real projects, solve actual challenges, and gain the mentorship of seasoned professionals.

Professional Growth and Development

We believe in nurturing the potential of our employees. Wells Fargo offers robust training programs and resources to help every team member excel in their current roles and prepare for future challenges. Growth at Wells Fargo is not just about climbing the career ladder but expanding your skills and expertise to add value to our team and customers.

Benefits and Rewards

Wells Fargo is committed to the well-being of our team members. We offer a comprehensive benefits package that includes health care, retirement plans, and generous paid time off. Additionally, we provide unique perks like employee discounts, adoption assistance, and tuition reimbursement.

Join Our Team

Discover the opportunities waiting for you at Wells Fargo by exploring open positions that match your skills and interests. We are continuously hiring and looking for individuals who bring creativity, passion, and a drive to serve our customers.

Stay Connected

Keep up to date with the latest from Wells Fargo Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that align with your career preferences and get insider tips on crafting the perfect resume and acing your interview.

Networking and Innovation

At Wells Fargo, networking and innovation go hand in hand. We encourage our employees to connect across departments and roles to foster new ideas and strategies that lead to groundbreaking solutions.

Empower Your Career

Step into a role at Wells Fargo where your skills will be honed, your achievements recognized, and your career can flourish. We're not just filling positions; we're building leaders who are equipped to navigate the complexities of the financial world. Join Wells Fargo today and be part of a team that’s redefining the future of banking.
Learn more about Wells Fargo
Size
246,577 employees
Market Cap
$155.2 billion
Industry
Net Income
$3.3 billion
Founded
1852
5 Year Trend
-5.9%
NASDAQ

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