Summary of Position We're looking for a highly motivated early-career professional who is excited to build a career in digital health and healthcare technology. This role offers broad exposure across product, sales, marketing, operations, and leadership teams, making it an ideal opportunity for someone who enjoys learning quickly, solving problems, and taking ownership of meaningful work.
The Senior Commercial Enablement Specialist will support key initiatives that help our commercial teams better understand, position, and sell our virtual care and digital health solutions. The role combines project coordination, product knowledge development, sales enablement, data analysis, and AI-powered knowledge management.
This is an excellent opportunity for someone who is curious about healthcare innovation, comfortable with emerging AI technologies, and energized by working across teams to get things done.
Essential Duties and ResponsibilitiesProduct Demonstrations & Sales Enablement- Coordinate and lead the build of client-facing product demonstrations for our virtual care and digital health solutions.
- Partner with Product, Clinical, Marketing, and Sales teams to ensure demos accurately reflect product capabilities and value propositions.
- Support sales presentations, internal training sessions, and customer meetings as needed.
- Ensure demo environments reflect enhancements to improve the customer experience.
AI-Powered Knowledge Management - Help develop and maintain an AI-enabled repository of product knowledge and frequently asked questions.
- Organize product documentation, competitive intelligence, implementation materials, and client-facing resources.
- Collaborate with subject matter experts to capture and codify institutional knowledge.
- Identify opportunities to leverage generative AI tools to improve self-service capabilities for sales and client-facing teams.
Reporting & Business Operations - Learn and manage Salesforce reporting and dashboard creation.
- Support reporting requests from Solution Strategy team on quarterly performance and analytics.
- Analyze and summarize data to provide actionable insights.
- Assist with process documentation and continuous improvement initiatives.
Cross-Functional Project Support - Coordinate projects involving Product, Sales, Marketing, Clinical, Client Success, and Operations teams.
- Track deliverables, follow up on action items, and help ensure key initiatives remain on schedule.
- Assist in the preparation of meeting materials, presentations, and executive-ready summaries.
- Support special projects and strategic initiatives as assigned.
Supervisory ResponsibilitiesNo
Qualifications Expected for PositionRequired - Bachelor's degree, MBA or equivalent experience.
- 3+ years of professional experience
- Strong organizational and project management skills.
- Excellent written and verbal communication skills.
- Demonstrated curiosity and willingness to learn new technologies and business concepts.
- Ability to work independently and manage multiple priorities.
Preferred - Interest in healthcare, digital health, SaaS, or healthcare technology.
- Familiarity with AI tools such as ChatGPT, Microsoft Copilot, Claude, Gemini, or similar technologies.
- Experience with Salesforce, CRM systems, or business intelligence tools.
- Experience creating presentations, demos, or training materials.
- Basic analytical skills and comfort working with data.
What Success Looks Like Within the first year, this individual will:
- Become a trusted resource for product demonstrations and sales enablement support.
- Develop and maintain an AI-powered knowledge repository used by commercial teams.
- Build Salesforce reporting capabilities that improve visibility into the team's performance.
- Establish strong working relationships across multiple teams and leaders.
- Demonstrate initiative by identifying and solving operational challenges before they become problems.
Ideal Candidate Profile We're looking for someone who:
- Has a "figure it out" mentality.
- Enjoys learning and wearing multiple hats.
- Is excited by the intersection of healthcare, technology, and AI.
- Communicates effectively with both senior leaders and frontline team members.
- Thrives in a fast-paced environment where priorities evolve.
- Sees ambiguity as an opportunity rather than a barrier.
The base salary range for this position is $100,000 - $120,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.
We follow a Flexible Vacation Policy, intended for rest, relaxation, and personal time. All time off must be approved by your manager prior to use. You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details.
As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified.
Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
