Job Summary
As a Senior Collision Consultant, you'll serve as a trusted advisor and subject matter expert for certified collision centers within our OEM partner network. Your mission is to ensure these facilities consistently deliver safe, high-quality repairs that meet evolving OEM standards. You'll provide hands-on consulting, training, and strategic guidance to help collision centers elevate performance, profitability, and customer satisfaction.
What You'll Do
- Drive Excellence: Assess collision center capabilities and ensure repairs meet OEM specifications for restoring vehicles to pre-accident condition.
- Optimize Processes: Identify gaps in workflows-from estimating to final delivery-and implement tailored repair planning systems.
- Champion Compliance: Evaluate in-process and completed repairs, ensuring adherence to OEM guidelines and repair manuals.
- Deliver Impactful Training: Provide onsite OEM repair training and coaching to strengthen compliance and technical expertise.
- Boost Performance: Analyze financial drivers and recommend strategies to improve operational efficiency and profitability.
- Build Relationships: Serve as the go-to resource for repair facilities, responding promptly to inquiries and offering actionable solutions.
- Stay Ahead: Maintain ongoing education to keep pace with industry trends, OEM standards, and best practices.
- Collaborate: Participate in team calls, share insights, and assist in cross-training fellow consultants.
What We're Looking For
- Experience: 6+ years in a high-performing collision center environment, with Certified Collision Center experience preferred.
- Expertise: Strong knowledge of OEM standards, insurance processes, and the collision repair industry.
- Skills: Critical thinking, analytical ability, and a proactive approach to driving change.
- Training Background: Prior experience in coaching or delivering technical training.
- Education: Bachelor's degree in Marketing, Sales, Business Administration, or related field-or equivalent experience in strategic account management.
Additional Requirements
- Valid driver's license.
- Ability to travel frequently (up to 80%) to client facilities.
Why Join Us?
- Make a measurable impact on safety and quality in the automotive industry.
- Work with leading OEM partners and cutting-edge repair technologies.
- Enjoy a role that blends technical expertise, business strategy, and relationship building.
- Continuous learning and professional development opportunities.
What We Offer:
- Full benefits starting Day 1: Medical, Dental, and Vision
- 401(k) with company match
- Unlimited Flex Time Off plus 10 company-paid holidays
- Professional development programs, tuition assistance, and quarterly book program
- Free wellness coaching and pet insurance
- Home office equipment stipend
- Employee resource groups and exclusive employee discounts
