Senior Clinical Risk Manager

Denver Health • $103K — $169K *

Denver, CO 80219In-Person

Healthcare

Less than 5 years of experience

Today

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Job Overview by Ladders

Qualifications

Bachelor's Degree required.
4-6 years of professional clinical experience required.
4-6 years of healthcare risk management experience required.
Licensure as RN, Pharmacist, Occupational Therapist, Respiratory Therapist, Physician, Nurse Practitioner, or Physician Assistant required.
Certified Professional in Healthcare Risk Management (CPHRM) preferred.

Responsibilities

Provide 24/7 on-call support for clinical and legal concerns across all Denver Health entities.
Investigate significant occurrences and lead Root Cause Analysis for sentinel events.
Conduct early investigations into potentially compensable events to assess standard of care and liability exposure.
Lead system-wide committees to strengthen patient safety and mitigate risk.
Conduct risk assessments and propose risk reduction strategies.
Develop, draft, and review risk management policies and procedures.

Benefits

Paid time off starting at 28 days per year, including vacation and sick days.
100% paid parental leave up to 6 weeks.
Immediate eligibility for retirement plans with employer contributions up to 9.5%.
Comprehensive medical, dental, and vision plans, as well as life and disability insurance.
Access to well-being programs and on-site fitness facilities.
Tuition reimbursement and professional development opportunities.
Opportunities for shared governance and clinical advancement.

Full Job Description

Department
Risk Management

Job Summary

The Senior Clinical Risk Manager supports Denver Health's system-wide risk management program by identifying, investigating, and mitigating clinical and operational risks across all care settings. This role leads investigation and reporting of significant health events, collaborates with clinical and operational leaders to reduce harm, and ensures compliance with regulatory and insurance requirements. The position develops and maintains risk reduction strategies, policies, and educational programs, analyzes trends, and provides critical guidance regarding potentially compensable events and patient safety concerns. The Senior Clinical Risk Manager works closely with senior leadership, participates in organizational committees, supports regulatory reporting, and provides rotating, reoccurring 24/7 on-call support for urgent risk/safety/legal concerns.

Essential Functions:

Provide rotating, recurring 24/7 on-call support, including after hours and weekends, across all Denver Health entities to address clinical, operational, and legal concerns. Serve as subject matter expert and trusted advisor, especially to high-risk care units such as L&D, ED, OB/ED, BH, MICU/SICU, PDUC, and peri-op/surgical services, delivering guidance on navigating time-sensitive complex matters such as patient disclosures, informed consent, custody arrangements/decision making, patient care management issues, patient safety concerns, crisis management, risk mitigation, and liability exposure. This often may involve close collaboration with in-house attorneys on legal/risk/care related questions - serving as a liaison and understanding when to further escalate situations. (35%)
Independently investigate and determine if significant occurrences meet elements for a state reportable event to CDPHE and/or meet the Joint Commission criteria for a sentinel event or near miss. For sentinel events, direct the Root Cause Analysis (RCA) process to ensure compliance with CMS Conditions of Participation by performing timely and thorough investigations, interviewing key clinical staff, and leading/facilitating multiple meetings with clinical staff and senior leadership to identify system contributions and vulnerabilities. Submit required reports and actions items when applicable, and collaborate with Patient Safety, Quality and Excellence to develop risk reduction initiatives and enhance patient safety following the RCA. (20%)
Under the quality management privilege and at the direction of in-house legal counsel, conduct early investigations into all potentially compensable events to evaluate standard of care (professional standards, statutes, regulations, hospital and department policies and guidelines) and liability exposure, and facilitate individual claim reporting to professional liability insurance carriers to ensure appropriate coverage. Undertake clinical review and prepare detailed timeline of care, maintain appropriate case files and documentation, and prepare critical communications and reports for internal and external partners. In conjunction with Deputy General Counsel and Claims Manager, review and respond to CGIA notices of claim, patient concerns, and summons and complaints. Confer directly and independently with claimants, attorneys, experts, employed clinical providers, insurance brokers and carriers, and other stakeholders to assess, defend and/or facilitate resolution of a claim. Participate in early resolution, mediations, settlements and/or trial, and ensure compliance with state and federal reporting obligations. (20%)
Routinely lead or partner with other leaders on system-wide committees and initiatives that strengthen risk prevention and patient safety and mitigate institutional risk. This includes, but is not limited to, regular involvement with the Patient Advocate and Quality teams to assist with reviewing, drafting and responding to patient grievances and identifying matters to transfer to Risk Management/Claims/Legal for potential early resolution; facilitating the health system's controlled substance and drug diversion program; representing Risk Management on various Committees, including the Ethics Committee, Controlled Substance Diversion Committee, ACS Threat Group, and the Nursing Executive Committee; responding to and investigating issues of workplace violence and assessing related reporting obligations, and responding to confidential ethical and legal issues reported through Risk Management or Compliance.
(15%)
Conduct various types of risk assessments to identify, evaluate and propose risk reduction strategies. Assess high-harm events and claims trend data to reduce economic impact and improve patient outcomes. Design and deliver system-wide presentations and education on clinical risk management, documentation best practices, patient disclosures, statutory and regulatory compliance, legal interactions, risk mitigation, and patient safety topics. (5%)
Develop, draft, edit, and review policies and procedures, and participate in system or department-wide implementation and education. (5%)

Education:

Bachelor's Degree Required

Work Experience:

4-6 years Professional clinical experience required. Required and
4-6 years of relevant healthcare risk management experience. Required

Licenses:

RN-Registered Nurse - DORA - Department of Regulatory Agencies Required or PHA-Licensed Pharmacist - DORA - Department of Regulatory Agencies Required or OT-Occupational Therapist - DORA - Department of Regulatory Agencies Required or RTL-Respiratory Therapy License - DORA - Department of Regulatory Agencies Required or MD- Physician - DORA - Department of Regulatory Agencies Required or NP-Nurse Practitioner - DORA - Department of Regulatory Agencies Required or PA- Physician Assistant - DORA - Department of Regulatory Agencies Required
CPHRM-Certified Professional in Healthcare Risk Management - ASHRM - American Society for Health Care Risk Management preferred

Knowledge, Skills and Abilities:

Demonstrate knowledge and competency in all areas of responsibility as described within the Job Description.
Direct critical independent investigations of legal and risk matters with considerable empathy, sensitivity, objectivity and effectiveness, report results and analysis to stakeholders, including senior leadership.
Develop effective working relationships with management and stakeholders throughout the organization.
Promotes positive interpersonal relationships with fellow employees, physicians, patients and visitors.
Maintain a current working knowledge of federal and state laws and regulations concerning health care risk management.
Educate and train others on risk management principles.
Demonstrate good judgment, strong analytical and critical thinking skills.
Ability to assess and evaluate risk to develop and maintain effective risk control processes.
Highly self-motivated with the ability to function independently and as part of a team in a fast-paced environment with minimal to no supervision and direction.
Complex problem-solving and decision-making skills.
Excellent communication skills, including writing, facilitation and presentation.
Strong organizational, prioritization, and project management capabilities.
Demonstrates support for the mission and values of Denver Health.
Ensure confidentiality of patient information.
Obtains CPHRM-Certified Professional in Health Care Risk Management in first year of employment.

Shift

Work Type
Regular

Salary
$103,100.00 - $169,000.00 / yr

Benefits

At Denver Health, we take care of the people who take care of our community. Our benefits are built to support your life, your family, and your future - with generous paid time off, fully paid parental leave, exceptional retirement contributions, comprehensive health coverage, and nationally recognized well-being programs. We invest in your growth through tuition assistance, career advancement pathways, and professional development - while also offering meaningful financial advantages through loan forgiveness eligibility and employer contributions. When you join Denver Health, you're joining a mission-driven organization that invests in you.

Here is a small list of our benefit programs:

Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays
100% paid parental leave up to 6 weeks
Immediate eligibility for retirement plans with employer contribution up to 9.5%
Generous medical, dental, vision plans in addition to employer paid disability and life insurance.
Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center
Free RTD EcoPass (public transportation)
Childcare discount programs & exclusive perks on large brands, travel, and more
Tuition reimbursement & assistance
Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways
Professional clinical advancement program & shared governance
Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

About Denver Health

Denver Health stands as a beacon of healthcare excellence in Denver, Colorado. Denver’s comprehensive healthcare system offers an array of high-paying jobs and rewarding career opportunities. This integrated network, encompassing a premier hospital, a series of community health centers, and a robust public health department, serves as the city's primary safety net institution. As a Level One Trauma Center with specialized pediatric and neonatal intensive care units, Denver Health is not only pivotal in providing critical care but also plays a significant role in medical education, being affiliated with the University of Colorado School of Medicine.

Overview of Denver Health Careers

A Diverse Range of Healthcare Roles

Denver Health careers span a wide spectrum, from clinical roles in nursing and specialized medicine to administrative and support positions. As a teaching hospital, it offers a unique environment for professional growth, blending patient care with educational opportunities.

Available Job Opportunities

High-Demand Positions

Among the highest paying and most sought-after positions at Denver Health are Psychologist, Psychiatrist, and Licensed Therapist roles. This reflects the system's comprehensive approach to mental health services alongside its medical offerings.

Nursing and Clinical Staff

Opportunities in nursing and other clinical areas offer the chance to work directly with a diverse patient population. And of course, nursing and clinical staff are supported by state-of-the-art facilities and a network of community clinics.

Administrative and Support Roles

From medical billing specialists to healthcare administrators, Denver Health provides a variety of non-clinical positions essential to the smooth operation of the healthcare system.

Qualifications and Requirements

Ensuring the Highest Standards of Care

Denver Health seeks healthcare professionals who possess the necessary skills and experience and are committed to excellence in patient care and continuous learning.

Education and Certification

For clinical positions, specific degrees, certifications, and licenses are required, reflecting the level of expertise and specialization needed to meet the healthcare needs of the Denver community.

Application Process

Steps to Joining Denver Health

The journey to a career at Denver Health begins with a straightforward application process designed to identify candidates who align with the system's values and standards of care.

Submitting Your Application

Candidates can apply through Denver Health's online job portal, where current vacancies are listed. A detailed resume and cover letter tailored to the specific position are crucial components of the application.

Interview Tips and Techniques

Standing Out as a Candidate

Succeeding in the interview requires preparation and an understanding of what Denver Health values in its staff—a dedication to patient care, teamwork, and professional integrity.

Demonstrating Your Fit

Be ready to discuss how your skills, experience, and values align with the mission of Denver Health. Prepare examples from your past work that showcase your ability to contribute positively to the healthcare system.

Training and Development Programs

Commitment to Continuous Professional Growth

Denver Health offers extensive training and development programs, supporting its staff in achieving their highest potential and ensuring the delivery of top-quality care.

Advancing Your Skills

From on-the-job training to formal education programs, employees have opportunities to enhance their clinical skills, leadership abilities, and overall knowledge of healthcare practices.

Benefits and Compensation Packages

Rewarding Your Contribution

Denver Health offers competitive benefits and compensation packages, acknowledging the hard work and dedication of its employees with rewards that reflect their value to the healthcare system.

Comprehensive Benefits

Employees enjoy a range of benefits, including health insurance, retirement plans, and paid time off, alongside opportunities for bonuses and salary advancements based on performance and experience.

Employee Testimonials and Success Stories

From Our Staff to You

Hearing directly from Denver Health employees provides insight into the supportive work environment, career advancement opportunities, and the personal satisfaction derived from making a difference in the lives of patients.

Making an Impact

Employee stories highlight the rewarding nature of work at Denver Health, where every staff member plays a critical role in providing care and improving community health.

Career Advancement Opportunities

Pathways to Professional Development

Denver Health is committed to the career advancement of its employees, offering various pathways for professional development, from leadership roles within the nursing staff to specialized medical positions and administrative leadership.

Contacts and Resources for Further Information

Navigating Your Denver Health Career Path

For more detailed information about careers, the application process, or specific job openings at Denver Health, prospective applicants are encouraged to utilize the following resources:

Denver Health Careers Page

The primary resource for current job listings, application guidelines, and comprehensive information about working at Denver Health.

Further Assistance

For specific questions not addressed on the website, potential applicants can contact Denver Health's HR department directly through the provided contact details on the careers page.

Learn more about Denver Health

Size

7,000 employees

Industry