Tinuiti

Senior Client Partner Account Manager

Tinuiti$90K — $100K *
US-AnywhereRemote in United States
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in Client Partner roles with successful campaign execution.
  • Expertise in multiple digital platforms and tools like Google Analytics and project management software.
  • Demonstrated success in data analysis for marketing decision-making.
  • Advanced proficiency in Microsoft Excel & PowerPoint.
  • Effective multitasking and prioritization skills across various client and internal initiatives.
  • Excellent communication and interpersonal skills for effective teamwork.

Responsibilities

  • Foster strong client relationships through regular project updates and transparent communications.
  • Utilize industry knowledge to provide strategic guidance and impactful solutions.
  • Lead budget development and ensure efficient media spend management.
  • Analyze data to create tailored strategies that drive measurable results for clients.
  • Collaborate internally to enhance project outcomes and strategic initiatives.
  • Act as the primary communication point for clients, ensuring concerns are addressed swiftly.
  • Educate clients on strategic directions to reinforce trust and alignment.

Benefits

  • Unlimited paid time off promoting work-life balance in a fully remote environment.
  • Comprehensive healthcare benefits including medical, dental, vision, life, and disability.
  • Retirement plan with a match of up to 4% of contributions at 100%.
  • Wellness perks like unlimited telemedicine, teletherapy, and additional wellness resources.
  • 16 weeks of fully paid parental leave for birthing parents, 12 weeks for partners.
  • Access to on-demand learning, mentorship, and leadership development programs.
Full Job Description
As the Client Partner Senior Account Manager you will: 
  • Account Management: Foster strong, transparent relationships with clients, providing them with regular updates on project status, issues, and resolutions.

  • Business Acumen and Financial KPIs: Utilize a deep understanding of the clients' business, industry trends, and KPIs to offer strategic guidance and impactful solutions.

  • Budgets & Forecasting: Lead the development of budgets and forecasts with clients, as well as use data provided to ensure that budget is being used in the most efficient matter and clients are billed correctly for media spend + fees.

  • Data Analysis & Reporting: Develop a thorough understanding of each client's industry, business challenges, and goals to tailor strategies that drive measurable results.

  • Team Collaboration: Engage with Tinuiti’s internal teams to contribute positively towards client project outcomes and strategic initiatives.

  • Client Communication: Act as a point of contact for client communications, ensuring that clients receive timely updates on project progress and outcomes. Address client concerns, resolving issues swiftly and efficiently to maintain client satisfaction.

  • Client Education: Equip clients with the knowledge and confidence to speak about strategic directions and decisions, reinforcing their trust in our expertise.

  • Industry Expertise: Maintain and apply an in-depth knowledge of market developments, emerging trends, and best practices of the client’s business, and the industry overall, to enhance client strategies and recommendations

  • Channel Expertise: Leverage strong knowledge of multiple digital channels (SEM, SEO, CRO, Social, Shopping, Display, etc.) to develop strategic plans, clearly tying channel recommendations to the client’s business goals

Professional Qualifications: 
  • 5-7 years of experience in Client Partner roles with a proven track record of executing successful campaigns.

  • Expertise in multiple digital platforms and how they work together. Google Analytics. Project Management tools. Research tools such as: Pathmatics, SimilarWeb, Kantar/Vivvix, Resonate, Commspoint.

  • Demonstrated success analyzing data and using analytics tools to drive marketing decisions

  • Advanced computer skills including Microsoft Excel & PowerPoint

  • Ability to multitask, prioritize, and manage time effectively across clients, multiple partner relationships, and internal initiatives.

  • Excellent communication and interpersonal skills, with the ability to work effectively with external and internal teams.

The hiring salary range for this role is $ 90,000- $100,000. We also offer an incentive pay program (RevShare) comprising a monthly variable revenue payment opportunity and a discretionary annual performance bonus. 

Hiring salaries are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, parity with other team members, and alignment with market data. We will provide more information on our benefits, incentive pay, and equity upon request. Disclosure as required by the Colorado Equal Pay for > Equal Work Act, C.R.S. 8-5-101 et seq. 

#LI-LK1

FLSA Classification: Exempt

Benefits:

Unlimited PTO: At Tinuiti, we believe you deserve time to rest, recharge, and enjoy life unplugged. When you prioritize time for yourself, you're able to bring your best self to work. That’s why we offer unlimited paid time off, a fully remote environment, and flexibility to take the time you need, when you need it. On top of that, we provide 20 paid holidays, including multiple long weekends, to ensure you have dedicated time to step away and disconnect. We're proud to offer above-industry standard work-life balance, consistently rated as one of the most loved benefits by Tinuitians year after year.

Healthcare: Medical, Dental, Vision, Life & Disability, Flex Spending Accounts

Retirement: Match up to 4% of your contributions at 100%

Perks and Wellness: Fringe, Forma, Unlimited Telemedicine and Teletherapy available at no cost, Thankful giving, Equity

Parental Leave: Birthing parents receive 16 weeks of leave with 100% pay (partners 12 weeks) after the birth or adoption of a child.

Learning and Development: On-demand learning, mentorship program, leadership and management development programs and resources


Disclaimer: This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group.

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