Investigate, evaluate, provide defense if appropriate, negotiate and resolve assigned property damage and bodily injury claims reported under affiliated Companies' insurance contracts, in accordance with those contracts and applicable law, within documented authority.
What will you do?- CLAIM INVESTIGATION: Investigate assigned claims reported under insurance contracts provided by affiliated Companies, including identification of information and documents needed to evaluate claims, assignment and direction of independent adjusters and review of public and other records and documents. Contact Insureds, Claimants and others by telephone and correspondence regarding information and documents necessary to evaluate and resolve claims, claim processes and related matters, and resolution alternatives. Comply with claims handling laws and regulations. At higher levels, may engage defense counsel as directed and monitor defense of Insureds in consultation with management as necessary or may work directly with internal legal counsel.
- COVERAGE ANALYSIS: Identify, evaluate and, in consultation with management as necessary, analyze and determine respective rights and obligations of Company, Insured, Claimants and others under insurance contracts applicable to assigned claims. Comply with laws of applicable jurisdiction. Coordinate with Legal Department on coverage, claims handling compliance, and other legal issues.
- LOSS ASSESSMENT: Analyze, evaluate, and estimate liability of Insureds and loss of Claimants/Insureds for assigned claims and identify all potential losses to which Companies' contracts of insurance apply. Identify and report potential fraud to Special Investigation Unit. Trains on and uses decision theory principles to evaluate various claim settlement scenarios in the settlement process.
- CLAIM RESERVING AND SETTLEMENT: Establish and timely modify appropriate case reserve reflecting available information regarding assigned claims. Review and approve or disapprove invoices from independent adjusters and others for allocated loss adjustment expenses. Maintain and timely review diary of assigned claims. Negotiate and resolve assigned claims within established authority or submit authority request and recommend resolution to manager.
- COMMUNICATION AND DOCUMENTATION: Prepare and maintain accurate and timely record of communications with Insureds, Claimants, and other third-parties; review, establish and modify appropriate units reflecting potential loss exposures; maintain appropriate Claim File including all required electronic and other records and provide information regarding assigned claims to manager and others as required.
- LICENSING: Obtain and maintain all required licenses and certifications; maintain current knowledge of insurance and claim management principles and practices through review of published opinions, trade periodicals and other professional literature and conferences.
This position will be for the Claims Department is based in Omaha, NE or eligible for remote work. This position is not eligible for employer visa sponsorship.
In accordance with state pay transparency laws and regulations, the following good-faith salary range estimate is being provided. The salary range for this job is $85,000 - $95,000 annually based on the primary posting location of Omaha, Nebraska. Final compensation will be based on candidate qualifications, geographic location and other considerations permitted by law.
Eligible employees receive up to 11 days of vacation time, 65 days (85 day maximum in a two-year period) of sick pay, up to 20 days of paid parental time, seven paid holidays and two floating holidays.
Interested applicants are encouraged to apply within four business days of the posting date. The Company will continue to accept applications until the position has been filled. Applicants may apply after four business days of the posting date with the understanding that the position may no longer be available when their application is submitted.
Education
Bachelor's Degree in related field or equivalent work experience required.
Experience
Three or more years related work experience.
Preferred Knowledge- Interpretation and application of insurance contracts
- Insurance claim procedures, loss evaluation methods and claim resolution alternatives
- Insurance related courses such as AIC, CPCU
Required Skills and Abilities- Investigation
- Evaluation and analysis
- Negotiation
- Case management
- Time management and prioritization
- Excellent oral and written communication, especially with individuals outside the Company
- Organize time and resources and handle multiple high priorities
- Research and evaluate alternatives, reach decisions, and make recommendations
- Maintain strict confidentiality
- Meet deadlines
- Work with detail with accuracy
- Work well with others
