Responsibilities- Provide senior-level business and operational analysis support to leadership for complex organizational initiatives, projects, and operational requirements.
- Analyze business processes, operational workflows, program requirements, and cross-functional activities to identify issues, inefficiencies, risks, and opportunities for improvement.
- Support leadership in planning and implementing organizational change initiatives, including assessing organizational readiness, promoting awareness, coordinating implementation activities, and monitoring progress.
- Assist in the design and execution of comprehensive studies, assessments, reports, and special projects.
- Research and evaluate complex organizational projects and initiatives and provide findings and recommendations to leadership.
- Coordinate activities across multiple operational disciplines and stakeholders to facilitate resolution of processing problems, delays, and operational challenges.
- Develop recommendations to improve business processes, program operations, organizational effectiveness, and implementation of strategic initiatives.
- Support the development, refinement, and implementation of organizational procedures, business processes, operating practices, and program requirements.
- Develop executive-level reports, briefings, presentations, project documentation, status updates, and recommendations.
- Track projects, milestones, deliverables, risks, action items, and organizational priorities and provide timely status reporting to leadership.
- Support implementation and adoption of new policies, procedures, programs, and organizational initiatives.
- Maintain a daily activity log documenting actions and support performed.
Qualifications- 10+ years of experience in business operations, management analysis, program/project management, organizational improvement, change management, or related functions.
- Demonstrated experience analyzing complex operations, supporting senior leadership, coordinating cross-functional initiatives, and developing executive-level reports and recommendations.
- Federal Government experience required.
What is in it for you?- Opportunity to work remotely, based on contract or position.
- Team building and innovation in a collaborative environment.
- A competitive base salary with a loaded benefits package.
- Tuition/Education Assistance.
- Personal computer device allowance.
- Pet Insurance.
At FYI, inclusion and diversity are fundamental to our culture and our core value of "People First". All people matter at FYI. We believe that our inclusive environment and the diversity of our people drives our innovation and growth and allows us to better serve our clients and communities.
