Your RoleAs a Senior Business Analyst, you will serve as a strategic partner to the Director of Billing & Collections, using data and insights to support decision-making and continuous improvement initiatives. You will develop and maintain Power BI dashboards, analyze operational and financial performance, and collaborate with stakeholders across Billing, Collections, Finance Systems, Controllership, and FP&A. This role combines analytics, reporting, project management, and business process improvement to help optimize financial operations and organizational performance.
What You'll Do- Develop and maintain Power BI dashboards, KPI scorecards, and executive reporting tools that provide visibility into operational and financial performance.
- Analyze billing, collections, and accounts receivable trends to identify risks, opportunities, and areas for improvement.
- Prepare recurring and ad hoc reports that support strategic planning and leadership decision-making.
- Translate complex data into actionable business insights and recommendations.
- Serve as the primary owner of Billing & Collections reporting solutions and ensure data accuracy, consistency, and integrity across reporting platforms.
- Partner with business stakeholders to enhance reporting capabilities, improve metric visibility, and deliver meaningful data visualizations.
- Lead and support cross-functional projects involving Billing, Collections, Finance Systems, Controllership, and other business partners.
- Gather business requirements and support the implementation of system enhancements and process improvement initiatives.
- Perform root cause analysis and recommend solutions that improve operational efficiency, reporting effectiveness, and overall business performance.
- Act as a liaison between business and technical teams to ensure successful project execution and delivery.
What You'll Bring- Bachelor's degree in finance, Accounting, Business Administration, Information Systems, Data Analytics, or a related field, or equivalent professional experience.
- 5+ years of experience in business analysis, financial operations, reporting, data analytics, or a related discipline.
- Advanced proficiency with Power BI, including dashboard development, reporting, and data visualization.
- Advanced Microsoft Excel skills, including data analysis and reporting.
- Experience working with billing, collections, accounts receivable, finance, accounting, or related business functions.
- Strong analytical, problem-solving, and project management capabilities.
- Experience translating complex data into actionable business recommendations for stakeholders and leadership teams.
- Excellent communication and stakeholder management skills with the ability to collaborate across multiple functions.
- Experience with Dynamics 365 or other ERP systems preferred.
- Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
BenefitsDepending on your employment status, benefits may include:
- Medical, Dental, Vision, Life, AD&D, Disability and other voluntary benefits
- Flexible Spending Accounts for Medical & Childcare
- Paid Time Off, Family Leave for New Parents, Volunteer Time
- Tuition Reimbursement
- Commuter Transit (where available)
- 401k retirement savings with Company matching on employee contributions and/or qualified student loan repayments
- Fitness Reimbursement
- And other various wellness, diversity/inclusion and employee resource programs and initiatives
