Lowe’s

Senior Business Analyst - Store Operations AI & Innovation

Lowe’s$85K — $115K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Operations Engineering, Management, Business Analysis, or equivalent experience
  • 3 Years of experience in workforce planning, data science, or data modeling
  • Master's Degree is a plus
  • 2 Years of experience in an analytical role
  • 2 Years of experience with business intelligence tools (e.g., MicroStrategy, Teradata)
  • 2 Years of experience with data visualization tools (e.g., SQL, Tableau)
  • Familiarity with retail business functions, particularly demand forecasting and store operations

Responsibilities

  • Identify and recommend opportunities for expense control and labor optimization
  • Conduct in-depth analyses to improve store productivity
  • Deliver comprehensive labor allocation analysis for executive recommendations
  • Synthesize diverse information to provide actionable insights and expertise
  • Serve as liaison between AI engineers and store operations
  • Champion AI value through effective storytelling and visualizations
  • Benchmark budgets and scope projects to align with resources and timelines
  • Collaborate with HR and Finance for staffing and financial planning

Benefits

  • Partnership with cross-functional teams to drive operational improvements
  • Opportunity to influence multi-billion dollar expense management
  • Exposure to high visibility projects impacting business performance
  • Involvement in leveraging AI to enhance store operations
  • Professional development opportunities in a dynamic environment
Full Job Description
Your Impact:

The primary purpose of this role is to support the day-to-day operations of Lowe's Workforce Management (WFM) programs. This position not only leads projects that impact store labor productivity, but also delivers analytics and insights to senior leadership. This includes all aspects of financial planning for a multi-billion-dollar expense, and supporting Store AI applications to ensure stores are staffed to provide great customer experiences across all stores.

What you will do:

  • Identifies and recommends areas of opportunity for expense control and labor optimization, used to inform workforce management decisions made by business leaders in various functions


  • Conducts analysis used to improve store productivity and drive business performance, and develops recommendations informed by senior experience on high impact, high visibility projects


  • Delivers in-depth analysis of labor allocation, including the use of, engineered labor standards, and field operations input to develop recommendations for executive leadership


  • Synthesizes information from a variety of sources to derive insights and provide subject-matter expertise, including feedback from store technology users


  • Act as a liaison between AI engineers and store operations to implement new AI capabilities


  • Champion the value of AI through storytelling, visualizations, and executive-ready insights


  • Identifies and presents actionable insights to resolve workforce planning and management challenges


  • Proactively benchmarks budget, analysis, and scope of projects to ensure they fall within the available resources and timelines, while providing the input necessary for the success of the business


  • Partners closely with HR and Finance to determine employee fill rates, hiring projections, staff planning, and financial planning


Required Qualifications:

  • Bachelor's Degree in Operations Engineering, Management, Engineering, Business Analysis, or a related field or equivalent experience in lieu of degree


  • 3 Years Experience related to workforce planning, data science, or data modeling. A Bachelor's degree (or higher) will be considered in lieu of requisite experience


Preferred Qualifications:

  • Masters Degree inOperations Engineering, Management, Engineering, Business Analysis, or a related field equivalent experience in lieu of degree


  • 2 Years Experience in an analytical role.


  • 2 Years Experience using business intelligence and reporting tools (MicroStrategy, Business Objects, Cognos, Google Cloud Big Query, Teradata, etc.).


  • 2 Years Experience using business analysis and data visualization tools (e.g. SQL, Tableau, Qlik, Power BI, etc.) to perform analysis .


  • 1 Year Experience working on Agile project management teams.


  • Experience designing and analyzing A/B tests or operational experiments to measure impact and drive data-informed decisions.


  • Familiarity with retail business functions such as demand forecasting, store operations, or in-store analytics.


  • Translate complex technical outputs from AI or computer vision models into clear business insights and recommendations.


  • Experience using AI-enabled tools to improve work efficiency, support analysis, automate routine tasks, or enhance business recommendations


  • Familiarity with security camera systems, CCTV platforms, or video management software such as Genetec


  • Excellent communication skills and ability to collaborate with data science, product, and business teams to define requirements.


  • Ability to problem solve creatively and learn quickly.


  • Ability to manage tight deadlines, effectively prioritize efforts and achieve results in a fast-paced, dynamic environment.

About Lowe’s

Lowe's Careers

Joining Lowe's means becoming part of a team that is committed to fostering an environment of growth, innovation, and leadership. As one of the leading home improvement companies, Lowe's offers unparalleled job opportunities and a culture that values diversity and professional development. Work You'll Do At Lowe's, your work will directly impact our mission to help people love where they live. Whether you're involved in the direct sales process, product development, or customer service, your role will contribute to our industry-leading standards. Transform Your Career Leverage your skills and drive in a position that empowers you to lead projects and initiatives that redefine the retail experience. Lowe's is at the forefront of the industry, combining retail, technology, and customer service to create unique experiences for consumers. Join a team of dedicated professionals who are there to support your career aspirations and help you grow both personally and professionally. With over 300,000 team members, Lowe's is a place where you can cultivate a career filled with innovation and opportunities. Lowe's Professional Growth and Opportunities We are committed to the professional growth of every team member. Lowe's offers a variety of career paths and opportunities for advancement, including leadership roles in numerous departments. Whether you're seeking a part-time position or a full-time career, Lowe's provides the training and resources needed to advance and excel. Internship Programs Start your career with Lowe's through our dynamic internship programs. These opportunities provide hands-on experience and a chance to engage in meaningful work that impacts our business. Interns at Lowe's gain invaluable skills, work alongside experienced professionals, and are considered for full-time positions upon successful completion of the program. Benefits and Culture Lowe's is dedicated to maintaining a culture that promotes diversity and inclusion. We offer a comprehensive benefits package that supports the health, well-being, and financial security of our employees and their families. Benefits include health insurance, retirement plans, and employee discounts, among others. Networking and Innovation Stay connected and ahead in your career through Lowe's commitment to innovation and networking. Our team members have access to cutting-edge technology and are encouraged to think outside the box to solve challenges. Networking within the company is supported through various groups and initiatives, fostering connections that can lead to career advancement. Join Our Team Explore the job opportunities at Lowe's that match your skills and interests. We are always looking for passionate, curious, and solution-driven team players. Start your journey with Lowe's today and be part of a company that values hard work and dedication. Stay Up to Date Keep informed with the latest in career tips, company news, and industry insights—all from the people who work at Lowe's. Our careers blog provides valuable content that can help you navigate your professional journey. Job Alert Emails Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Lowe's. SEARCH LOWE'S JOBS At Lowe's, your career is in your hands. Build it with us and be part of a team that is changing the future of retail.
Learn more about Lowe’s
Size
200,000 employees
Market Cap
$120.3 billion
Industry
Net Income
$5.8 billion
Founded
1946
5 Year Trend
+8.2%
Revenue
$89.5 billion
NASDAQ

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