About The RoleThe Senior Business Analyst will work alongside a diverse team, including vendors, to drive the design and implementation of technology platforms to fit the business' current requirements and future enhancements of Mission.
What You'll Do- Analyze business requirements and determine the appropriate tools and approaches, and the application of standards and best practices.
- Analyze data and develop insights to drive business strategy and decision-making.
- Collaborate with other team members to define and establish standards, framework, and best practices for delivery of technology applications and products.
- Work with team members to adhere to repeatable and scalable processes for the collection, design, and prioritization of work.
- Develop and maintain relationships with internal and external stakeholders to identify emerging trends, needs and opportunities to provide distinctive value and outcomes from the services and data.
- Maintain a strategic outlook and stay current with leading technology products and techniques.
- Develop and maintain a working knowledge of key business processes to be seen as a trusted advisor to the business in bringing technology to bear on business problems and procedures.
- Develop and design testing protocols. •
- Develop and conduct testing of software deployment and updates.
- Create and maintain business process documentation and requirements.
- Manage and execute projects, including developing project plans, timelines, and deliverables.
- Create and deliver presentations to stakeholders on project progress and findings
Required Qualifications- Bachelor's degree in business, finance, or a related field; OR 5+ years of progressive experience in financial services, insurance, or data analytics industry.
- 2+ years of Insurance Company, MGA or TPA experience preferred.
- 5+ years of Business Analyst experience required.
- Proven success in business requirements gathering, design and development proper documentation for prioritization within the overall roadmap and technology direction.
- Demonstrated strategic thought leadership around business intelligence capabilities.
- Demonstrated ability in business facilitation and effective use of project management techniques/tools.
- Client facing experience is required.
- Ability to travel up to 20% of the year
Preferred Qualifications- Knowledge of business key performance indicators (KPIs) with a preference in KPIs for the risk, insurance, and claims industry.
- Experience in the commercial insurance industry and regulatory environment.
- Master's degree or equivalent experience preferred
- Project management experience and managing business projects for the full life cycle, from inception to implementation.
- Negotiation and conflict resolution skills.
- Understands the fundamentals of commercial insurance and claims processes/services.
- Working knowledge of insurance technology (i.e., policy and program admin systems).
- Understanding of Agile project management and development process.
- ISO knowledge and experience is highly preferred
Knowledge, Skills & Abilities- Excellent communication and collaboration skills required to effectively work with a variety of business partners and distribution partners.
- Self-motivated and innovative with the ability to set direction, organize and manage own work, and effectively work in collaboration with others.
- Ability to work dynamically between IT, Operations, and Underwriting Programs is required.
- Ability to acquire core business acumen within a given industry or customer segment.
- Ability to synthesize requests, uncover inherent trends, make recommendations about associated implications to business performance, communicate findings and recommendations to a variety of audiences and overall technology roadmap.
- Relationship building
- Conflict resolution
- Team player
- Project management
- Financial analysis
- Commercial acumen
- Communication and presentation acumen
This is a remote position. Planned, in-office activities may be required on occasion (typically 2-4x per year).You must live in the United States and be authorized to work in the United States without requirement of employmentsponsorship/visa. 
