Minimum 5 years of experience as a Business Analyst
Degree in Business, IT, or a relevant field
Health insurance industry experience required
Insurtech experience preferred
Health Insurance-related domain certification is a plus
Strong skills in Agile methodologies and business analysis concepts
Excellent English communication skills, both verbal and written
Responsibilities
Identify client business problems and create analytical solutions
Plan and design semi-complex business processes
Make improvement recommendations for business activities
Gather and document complex business requirements
Create and oversee testing of complex test case scenarios
Develop user stories and business requirements documents
Support QA and UAT processes through defect analysis
Benefits
Fully remote work environment
Flexible leave policy
International work culture
Competitive remuneration package
Performance bonuses
Company events and activities
Learning and development opportunities
Remote work allowance
Full Job Description
What You Will Do:
Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
Plan and design simple to semi-complex business processes and system modifications
Make recommendations to improve and support business activities
Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties
Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design
Develop business requirements documents/user stories to support the required modifications
May plan, allocate and monitor work of other business analysts
Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills
Assist in providing time estimates for project related tasks
Aid in updating process and procedural documentation
Develop basic understanding of technical development cycle of mobile application or web portals
Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc.
Any other task that may be assigned
What We Need:
Minimum 5 years of experience as Business Analyst
A degree in Business, IT or any relevant field
Previous experience working in the health insurance industry is required
Insurtech experience is preferred
Health Insurance-related domain certification from INS/LOMA or III is an added advantage
Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints
Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing
Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes
Experience in an Agile and/or Scrum environment is a must
Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow
Excellent written and verbal communication skills in English
