Salary range (but not limited to): 94,200 - 115,200 Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 12% As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) - with Intact matching 50% of your net shares. Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan. Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well. About the role Join our growing team as a Senior Business Advisor within National Claims Learning & Development (L&D) - Coordination & Enablement. You'll play a key role in transforming how L&D operates across the national team. As a strategic partner to L&D leaders, you'll help build and improve the tools, processes, governance, dashboards, and learning solutions that enable teams to work smarter, learn more effectively, and deliver consistent results. This fast-paced role is ideal for a curious, proactive problem-solver who can turn complex information into simple, practical solutions while navigating ambiguity and driving adoption. What you'll do

• Lead projects that improve L&D processes, workflows, tools, and ways of working across the national team.
• Support the implementation of change by assessing impacts, aligning stakeholders, and helping leaders plan for adoption and sustainment.
• Develop and standardize tools, templates, governance practices, and reporting routines that improve consistency and scalability.
• Identify opportunities to streamline, automate, and continuously improve the L&D lifecycle.
• Analyze learning and performance data-including ramp-up time, proficiency, and knowledge retention-to identify opportunities and recommend practical actions.
• Develop and enhance dashboards and KPIs to support decision-making and measure the benefits of improvements.
• Partner with L&D management teams and stakeholders to translate insights into sustainable improvements embedded in daily practice.

What you bring

• Bachelor's degree in administration or equivalent work experience.
• Minimum 5-7 years' experience working in project management, operations/process improvement, consulting, and/or L&D enablement.
• Familiar with HR technology (Learning management systems, HRIS, etc.) and learning design tools.
• Strong change and stakeholder management skills; able to drive alignment, collaboration and adoption across teams.
• Proven ability to simplify and standardize ways of working and implement solutions that scale.
• Analytical and comfortable using data to set priorities and measure outcomes (KPIs/metrics).
• Highly organized, proactive, and continuous-improvement oriented.

#LI-Hybrid Il s'agit d'un nouveau rôle au sein de notre équipe en pleine croissance | This role is a new member of our growing team.