Location: USA - Cleveland, Emerald Pkwy Division: Group Job Posting Title: Senior Broker Time Type: Full Time Summary As a Senior Broker at DSV, you will be responsible for managing and developing relationships with clients to deliver effective and efficient logistics solutions. You will be responsible for coordinating with internal teams and external stakeholders to ensure timely and cost-effective delivery of goods while ensuring compliance with all relevant regulations. Duties and Responsibilities • Develop and maintain relationships with clients to ensure a high level of customer satisfaction • Coordinate with internal teams and external stakeholders to ensure timely and cost-effective delivery of goods • Ensure compliance with all relevant regulations and internal policies • Manage and develop a team of brokers to achieve business objectives • Analyze market trends and develop strategies to improve business performance • Negotiate rates and terms with carriers and service providers • Provide guidance and support to other members of the team as required Educational background / Work experience • Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field. • Minimum of 5 years of experience in logistics and freight forwarding, including at least 2 years of experience in a supervisory role. • Proven track record of developing and maintaining successful customer relationships. • Experience in negotiating rates and terms with carriers and service providers. Skills & Competencies • Excellent communication, negotiation, and problem-solving skills. • Strong analytical skills and attention to detail. • Demonstrated ability to lead and manage a team. • Knowledge of relevant regulations and industry standards. • Ability to prioritize and manage multiple tasks simultaneously. Function / Market & Industry Knowledge / Business Acumen / Processes Supervisory Responsibilities (if any) • Manage and develop a team of brokers. Preferred Qualifications • Master's degree in Business Administration, Logistics, Supply Chain Management, or a related field. • Professional certification in logistics or supply chain management. Language skills • Fluent in English (oral and written) Computer Literacy • Proficiency in Microsoft Office Suite, especially Excel and PowerPoint. • Familiarity with logistics and supply chain management software systems. At Will Employment DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause. For this position, the expected base pay is: $65,000 - $98,000 / Annual. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, geographic location and other objective business considerations. DSV provides a comprehensive package of health benefits including medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions of up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers paid time off, paid holidays, and additional floating holidays. DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.