Senior Bodily Injury Claims Adjuster

David Aplin Group

$80K — $98K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in bodily injury claims, specifically in Alberta
  • Experience with mediations, arbitration, and litigation
  • Knowledge of CareFirst, General Commercial Liability, and Personal Liability policies
  • Familiarity with multi-jurisdictional claims handling is advantageous
  • Post-secondary degree or CIP/FCIP certification, or in-progress education
  • Strong analysis, negotiation, and communication skills
  • Understanding of medical terminology and injury treatment protocols

Responsibilities

  • Oversee complex bodily injury claims, including out-of-province cases
  • Validate policy coverages and determine liability
  • Assess medical reports and treatment plans for claim evaluations
  • Negotiate settlements with claimant representatives
  • Participate in mediations and court proceedings when required
  • Document all claim activities accurately and thoroughly
  • Coordinate with team and external stakeholders for effective communication
  • Manage overflow files during high claim volume periods

Benefits

  • Comprehensive health and dental insurance
  • Contributions to a Registered Pension Plan
  • Personal insurance expense coverage
  • Annual staff appreciation day and social events
  • Flexibility in scheduling for work-life balance
  • Supportive, collegial work atmosphere
Full Job Description
Our national insurer client is looking to hire an experienced Senior Bodily Injury Claims Adjuster for their Edmonton office. This position provides a chance to oversee complex bodily injury claims, lead settlement negotiations, and assist clients through difficult circumstances. If you have a strong background in claims adjusting, excellent negotiation skills, and enjoy working collaboratively, this opportunity could be the next step in your career within a supportive and dynamic environment.

Compensation
  • The role features a competitive base salary between $80,000 - $98,000, complemented by performance-based incentives. Details about the specific pay structure will be discussed during the interview process.
Benefits & Perks
  • You will benefit from extensive health and dental insurance, contributions to a Registered Pension Plan, coverage for personal insurance expenses, social events throughout the year, and an annual staff appreciation day. The company also promotes work-life balance with flexible scheduling options and a collegial atmosphere.
Responsibilities
  • Oversee a portfolio of bodily injury claims, including those originating out of province
  • Validate policy coverages, determine liability, and verify claim eligibility
  • Examine medical reports and treatment plans to evaluate claim costs
  • Negotiate settlements with claimant representatives effectively
  • Participate in mediations, legal examinations, and court proceedings as necessary
  • Maintain accurate and detailed documentation of all claim activity
  • Communicate effectively within the claims team and with external stakeholders
  • Support operations during periods of high claim volume by managing overflow files
  • Carry out additional duties as needed to support team goals
Qualifications
  • Minimum 5 years of relevant experience in bodily injury claims, in Alberta
  • Proven experience in mediations, arbitration, and litigation processes
  • Familiarity with CareFirst, General Commercial Liability, and Personal Liability policies
  • Experience handling claims across multiple jurisdictions is a plus
  • Post-secondary education and/or CIP/FCIP certification, or actively working toward these credentials
  • Strong skills in analysis, negotiation, and communication
  • Knowledge of medical terminology, injury types, treatment protocols, and recovery timelines
  • Ability to manage out-of-province claims and thrive in a collaborative team environment


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