Job Description

The Senior Auditor, Operations, helps ensure that Internal Audit follows industry best practices across the company’s business processes. This role evaluates and strengthens risk management, internal controls, and governance by coordinating audit work, communicating significant issues, and supporting timely remediation.

How you will make an impact

• Lead operational audits focused on business processes. Conduct walkthroughs, map risks in the area under review, develop sound scopes and test plans, perform testing independently or with team members, and communicate findings and observations clearly and on time.
• Evaluate the design and operating effectiveness of internal controls, including business-process and entity-level controls.
• Inform senior management promptly about significant risks, control gaps, and exceptions that require attention.
• Manage the process for tracking, following up on, and closing open audit issues, engaging the Audit Committee when necessary.
• Participate in executive management meetings to stay informed about business developments that may affect audit priorities and plans.
• Support efforts to attract, hire, and retain high-performing audit professionals with strong knowledge, experience, ethics, and integrity.
• Ensure Internal Audit work complies with established professional standards and stay current on emerging trends and practices that can strengthen the function.
• Coordinate with external financial auditors and identify opportunities to leverage relevant Internal Audit work and results.

What you will need to succeed

• Bachelor’s degree, or at least five years of experience managing logistics, business operations, call-center administration, quality control, project management, or internal audit.
• At least five years of experience in auditing or accounting preferred.
• Master of Business Administration or accounting degree preferred.
• Knowledge of the Institute of Internal Auditors (IIA) Standards.
• Knowledge of relevant consumer-protection laws affecting consumer lending and other financial products, including lease-to-own and rent-to-own products.
• Knowledge of reporting procedures, GAAP, applicable regulations, and relevant laws.
• Strong planning and time-management skills.
• Effective communication and interpersonal skills.
• Critical-thinking and analytical skills.
• Tenacity, sound judgment, and a strong commitment to ethics.
• Technology proficiency, including Excel, Word, and Visio, with the ability to learn new software.

Why Join Us:

• Generous paid time off

• Competitive medical, dental & vision coverage

• 401K with company match for US

• Company-paid life insurance

• Company-paid short-term and long-term disability

• Access to mental health and wellness resources

• Company-paid volunteer time to do good in your community

• Legal coverage and other supplemental options

• A value-based culture where growth opportunities are endless