Job Description

Position Summary

The Digital Marketing team within Ares Wealth Management Solutions (AWMS) seeks a Marketing Operations Manager to strengthen and scale its global digital marketing capabilities. The role centers on building and optimizing the marketing technology stack, improving campaign execution and performance, and establishing best practices and processes.

This person will translate high-level marketing strategy into operational plans, lead major projects, and drive continuous enhancements that improve efficiency and business impact. They'll evaluate and implement new tools and technology, including AI, while developing deep expertise in existing platforms.

The position requires close partnership with global Marketing, Technology, Data, Sales, Legal & Compliance, and Leadership teams, as well as external agencies. Critical to success in this role are strong project management, technical and analytical skills, stakeholder collaboration and a proven track record of creating operational efficiencies with a vision of what successful marketing operations looks like.

The ideal candidate is strategic, curious, entrepreneurial and comfortable in a fast-paced environment. They bring strong communication skills, a problem-solving mindset and the ability to build scalable, high-performing marketing operations to support a high-growth, dynamic business.

Essential Duties

• Develop a comprehensive marketing operations strategy, execution plan and KPIs aligned with Ares Wealth Management Solutions' goals, driving efficiency, effective technology use, tool integration, and data-informed decision-making.
• Lead the evaluation, acquisition, integration, adoption and optimization of new marketing technologies as well as the decommissioning of old technology to enhance processes and improve team productivity.
• Oversee the planning, execution, and delivery of complex, multi-stakeholder marketing operations projects, ensuring timelines, business requirements, and quality standards are met.
• Manage campaign data operations and project operations for digital marketing campaigns, partnering with Marketing and Technology stakeholders to plan, execute, measure, report across web, email and paid and organic media to drive efficiency and performance.
• Seek opportunities to utilize automation and AI.
• Communicate project updates and needs to stakeholder groups, clearly outlining progress, risks, responsibilities and timelines tailored to audience.
• Use performance data and analytics to identify trends, optimize processes, and support continuous improvement across marketing operations and share best practices.
• Work with the Marketing and Technology teams to develop our marketing technology roadmap and align initiatives with business priorities.

Qualifications

• 5+ years of relevant experience in marketing operations, digital marketing and/or a similar function, preferably with previous experience in hands-on execution and strategy.
• Financial services or a highly regulated industry experience preferred; B2B experience preferred.
• Experience in managing and using marketing technology and platforms across marketing channels - email service providers, web platforms and analytics tools, project management tools (Asana) - and familiarity with Salesforce or similar CRM.
• Familiarity with email, website, paid and organic media campaign process and technology.
• Demonstrated ability to design effective and efficient operational processes for data, customer journeys and project management.
• Experience working with cross-functional teams and stakeholders across marketing, technical and business areas globally.

Required Skills

• Exceptional project management, organizational and communication skills; ability to translate priorities into clear project requirements, timelines and plans for delivery and integration.
• Ability to manage multiple projects and priorities simultaneously involving multiple stakeholder groups.
• Strong strategic thinking and problem-solving abilities to identify and address operational challenges and drive continuous improvement, both independently and as part of a team.
• Excellent cross-functional collaboration and interpersonal influence skills, with the ability to work effectively with Marketing, Technology, Sales teams and external partners.
• Strong business acumen and understanding of how marketing operations impacts overall business objectives and growth.
• Focus on staying current on evolving marketing technology trends, emerging tools, and industry best practices.
• Ability to maintain strong attention to detail in a dynamic setting.
• Highly motivated, team player, eager to roll up sleeves in an entrepreneurial environment.
• Working knowledge of Salesforce or comparable CRM platforms to support data integrity and alignment with sales processes.
• Experience with measurement, analytics and reporting a plus.

Reporting Relationships
Principal, Wealth Management Solutions

Compensation

The anticipated base salary range for this position is listed below. Total compensation may also include a discretionary performance-based bonus. Note, the range takes into account a broad spectrum of qualifications, including, but not limited to, years of relevant work experience, education, and other relevant qualifications specific to the role.

$120,000 - $140,000

The firm also offers robust Benefits offerings. Ares U.S. Core Benefits include Comprehensive Medical/Rx, Dental and Vision plans; 401(k) program with company match; Flexible Savings Accounts (FSA); Healthcare Savings Accounts (HSA) with company contribution; Basic and Voluntary Life Insurance; Long-Term Disability (LTD) and Short-Term Disability (STD) insurance; Employee Assistance Program (EAP), and Commuter Benefits plan for parking and transit.

Ares offers a number of additional benefits including access to a world-class medical advisory team, a mental health app that includes coaching, therapy and psychiatry, a mindfulness and wellbeing app, financial wellness benefit that includes access to a financial advisor, new parent leave, reproductive and adoption assistance, emergency backup care, matching gift program, education sponsorship program, and much more.

There is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active.