Product Management

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.

Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money?If you answered yes to all of these questions, then product management at Capital One may be a fit for you

About the Team:

The Applied AI team plays a critical role in Capital Ones GenAI strategy. A cohort of strategists, data scientists, and engineers are constantly evaluating the customer journey - from marketing and acquisitions to customer service and fraud - to identify pain points where GenAI-related approaches could be leveraged to unlock new end-customer experiences. The PdM in this role will drive the intake and prioritization of early-stage Card GenAI use cases. The associate will work with the cross-functional group to further refine proposals or ideas in detail before prioritizing and implementing.

In this role, youll learn the essentials of being a product manager, and well invest in you to grow in four key areas:

• Human Centered

  • Youll collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design

  • Youll breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test

• Business Focused

  • Demonstrating a growth mindset, youll effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs

  • Youll own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk

• Technology Driven

  • Youll work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology

  • Youll collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions to help customers

  • Youll deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy

• Transformational Leadership

  • By actively participating in horizontal forums, youll harness a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams

  • Youll articulate a succinct product roadmap to deliver business value and share with with stakeholders, elevating your teams results and becoming a product matter expert

We want you if you are:

• Intellectually Curious. You ask why, you explore, youre not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges

• Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why theyre doing what theyre doing. You always can rally associates to work with you

• Do-er. Youre biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. Youre well organized, able to multitask and able to prioritize your work

• Passionate & Customer Focus. You care about growing others and bringing them together around whats possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs

• Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help

• Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships

Basic Qualifications:

• Bachelors degree or military experience

• At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering

Preferred Qualifications:

• Bachelors degree in computer science or engineering

• 1+ years translating business strategy or analysis into consumer facing digital products

• 1+ years of experience working on core product platforms powering digital experiences

• 1+ years working with cross functional teams as a product owner in an agile development process

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.