Job Description

Job Summary:

The Senior Associate - Resilience plays a key role in supporting and delivering advisory services that help clients anticipate, withstand, respond to, and recover from a wide range of operational, strategic, financial, and insurable risks. This role blends traditional insurance risk advisory capabilities with broader resilience disciplines, including enterprise risk management, crisis management, business continuity, and operational resilience.

Senior Associates work across the full engagement lifecycle-supporting proposal development, conducting risk and resilience assessments, developing analytical insights, preparing executive-ready deliverables, and engaging directly with client stakeholders. This role requires strong analytical skills, comfort working across multiple risk domains, and the ability to translate complex information into practical, actionable recommendations for clients.

Job Duties:

Client Delivery & Engagement Support
• Supports or leads components of client engagements across insurance risk advisory, enterprise risk management, business continuity, crisis management, and operational resilience
• Participates in engagement planning, fact-finding, and execution, including document reviews, data analysis, interviews, workshops, and client meetings
• Analyzes quantitative and qualitative client data to identify risk exposures, resilience gaps, and improvement opportunities
• Develops high-quality client work products, including reports, executive summaries, presentations, risk frameworks, policies, and implementation roadmaps
• Supports or facilitates client workshops, tabletop exercises, and crisis or continuity simulations
• Tracks engagement progress, manages assigned tasks, and proactively communicates status, risks, and issues to engagement leadership
• Leverages AI-enabled tools to accelerate data review, pattern detection, and synthesis of client risk information

Business Development & Practice Support
• Supports proposal development, client pursuits, and marketing initiatives under the direction of practice leadership
• Assists with identifying new business opportunities and expanding client relationships
• Contributes to internal practice initiatives, methodology development, and knowledge sharing
• Supports administrative aspects of engagements, including staffing coordination, billing support, and adherence to firm quality standards
• Contributes to the development and adoption of AI-enabled methodologies, tools, and accelerators

Collaboration & Stakeholder Management
• Interacts professionally with client personnel at appropriate organizational levels
• Collaborates effectively with engagement team members across disciplines, geographies, and service lines
• Builds strong working relationships with internal stakeholders, including senior leadership, creative teams, and subject matter specialists
• Contributes to a collaborative, high-performance team environment

Supervisory Responsibilities:
• N/A

Qualifications, Knowledge, Skills, and Abilities:

Education
• Bachelor's degree, required; focus in Accounting, Economics, Finance, Risk Management, Engineering, Computer Science, Communications, preferred
• Master's degree, preferred

Experience
• Three (3) or more years of work experience in communications, engineering, data sciences, risk or insurance, required
• Professional client service and advisory experience, preferred
• Familiarity with consulting methodologies, risk and resilience frameworks, and data-driven analysis techniques, including the use of AI and advanced analytics tools to support risk identification, scenario analysis, automation of data review, and development of actionable insights, preferred

License(s)/Certification(s)
• N/A

Software
• Proficient in the use of Microsoft Office Suite, specifically Excel, PowerPoint and Visio, and Copilot, required
• Proficient in artificial intelligence (AI) tools, preferred

Language(s)
• N/A

Other Knowledge, Skills and Abilities
• Positive attitude and willingness to learn
• Strong interest in insurance management, risk management, corporate crisis management, crisis communications and/or business continuity
• Excellent verbal and written communication skills
• Strong analytical and basic research skills related to the retrieval and organization of high volumes of information
• Solid organizational skills especially ability to meet project deadlines
• Ability to successfully multi-task while working independently or within a group environment
• Capacity to build and maintain strong relationships with internal and client personnel
• Identifies and assists in practice business development efforts, including client pursuits and proposals
• Supports a collaborative and team-oriented environment while pushing themselves, their peers, and their teams for strong results and quality work
• Effectively handles firm and practice administrative matters, including engagement staffing, client billing, monitoring project economics and adherence to Firm quality standards and protocols.
• Prefer general familiarity with the following insurance-related knowledge:
o Policy review, contract interpretation, and insurance specification compliance
o Client advisory skills in premiums, retentions, limits, and total cost of risk
o Regulatory and industry knowledge related to commercial insurance programs
o Claims trend analysis, loss run review, and program performance monitoring

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography.

National Range: $80,000 - $115,000
Maryland Range: $80,000 - $115,000
NYC/Long Island/Westchester Range: $80,000 - $115,000