JP Morgan Chase & Co.

Senior associate - Client Onboarding and Documentation

JP Morgan Chase & Co. • $80K — $95K *
Tampa, FL 33647In-Person
Finance & Insurance
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Strong organizational skills to handle multiple priorities and deadlines.
  • Advanced proficiency in Jira including JQL, filters, dashboards, and automation capabilities.
  • Experience with automation and reporting tools such as Alteryx and Tableau.
  • Excellent communication skills, adept at preparing executive-level updates.
  • Proven track record in coordinating testing and validation across teams.
  • Skill in identifying, tracking, and resolving risks throughout product delivery.
  • 3+ years of experience in product management or a relevant area.

Responsibilities

  • Lead monthly release cycles for KYC and documentation products.
  • Track and manage dependencies, risks, and issues for smooth delivery.
  • Collaborate with global teams for effective execution and handovers.
  • Oversee testing and validation activities, including weekend releases.
  • Maintain integrated release plans and escalate blockers effectively.
  • Ensure compliance with risk, controls, and regulatory requirements.
  • Provide updates and manage post-release issues for stakeholders.

Benefits

  • Full-time in-office work environment.
  • Access to a leading global financial institution with extensive career opportunities.
  • Exposure to cross-functional and global teams.
Full Job Description
Job Description

As a Senior Product Delivery Associate in Client Onboarding and Documentation, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value. You'll also help drive release management activities, support testing and validation, and ensure compliance with firm standards.

Job responsibilities

  • Lead and coordinate monthly release cycles for KYC and documentation products.
  • Track and manage dependencies, risks, and issues to ensure smooth delivery.
  • Collaborate with global teams for follow-the-sun execution and structured handovers.
  • Oversee testing and validation activities, including pre-production and production weekend releases.
  • Maintain integrated release plans and escalate blockers with clear options.
  • Ensure compliance with firm risk, controls, and regulatory requirements.
  • Provide timely updates and post-release issue management to stakeholders.
  • Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
  • Supports the completion of change management activities across functional partners and monitors adherence to the firm's risk, controls, compliance, and regulatory requirements
  • Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources


Required qualifications, capabilities, and skills

  • Strong organizational skills with the ability to manage multiple priorities and deadlines.
  • Advanced proficiency with Jira (JQL/filters, dashboards, and automation).
  • Experience with automation and reporting tools such as Alteryx and Tableau (or similar).
  • Excellent communication and stakeholder management skills, including preparing executive-ready updates and materials.
  • Proven ability to coordinate testing and validation activities across multiple teams.
  • Ability to identify, track, and resolve risks and issues throughout the product delivery lifecycle.
  • 3+ years of experience or equivalent expertise in product management or a relevant domain area
  • Demonstrated performance in either product management or relevant domain area
  • Experience executing operational management and change readiness activities
  • Experience in product deployment processes


Preferred qualifications, capabilities, and skills

  • Developed knowledge of the product development life cycle
  • Experience with entitlements and access controls.
  • Background in KYC or Client Onboarding in regulated environments.
  • Familiarity with change management and access entitlement frameworks.


Additional information:
  • Visa sponsorship is not available for this position.
  • Work schedules will be full-time in office, on a 40-hour per week schedule.


About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Finance & Insurance
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ
CCF
* Ladders Estimates

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