Salary : $95,676.00 - $125,544.00 Annually
Location : Thurston County - Olympia, WA
Job Type: Exempt
Job Number: 2026-74
Department: Administrative Office of the Courts
Opening Date: 08/11/2026
Closing Date: 8/25/2026 11:59 PM Pacific
DescriptionJoin a highly functioning project team in support of a transformational software replacement project for the Washington Courts of Limited Jurisdiction (District and Municipal Courts). We are replacing a legacy Case Management System with a commercial-off-the-shelf (COTS) solution to improve services for the court and probation customers of AOC.
The Courts of Limited Jurisdiction (CLJ-CMS) project is seeking a
Senior Application Administrator. This position is responsible for leading, coordinating, and overseeing the system technical administration, maintenance, configuration, and IT support of complex enterprise-wide applications that address the business requirements of the new case management system. This position provides senior-level technical expertise to all application administration functions.
Reporting to the CLJ-CMS Project IT Supervisor, this senior-level position is expected to work independently and has decision making responsibility commensurate with the role.
Administrative Office of the Courts
Senior Application Administrator
Information Services Division
POSITION DETAILS
Job #: 2026-74
Status: Project - Limited Duration, Full-Time*
Location: Olympia, Washington
Salary: Range 72: $95,676 - $125,544 per year (DOQ).
Opens: August 11, 2026
Closes: August 25, 2026. AOC reserves the right to close the recruitment at any time but no sooner than seven calendar days after posting.
*Duration: This is a CLJ-CMS project position that is currently funded through December 31, 2027.
WASHINGTON STATE RESIDENCY AND TELEWORK INFORMATION
AOC requires employees to reside in Washington State. Any exceptions must be approved. If you are invited to interview and currently reside outside of Washington State, seek more information about residency requirements from the AOC hiring manager of this recruitment.
This position requires at least two (2) days per week working onsite at AOC facilities
Duties
- Leads collaboration efforts with customers, business analysts, and other IT resources to administer application configuration, operation, maintenance, security, integrations, workflows, reports, and other key features.
- Responsible for upgrading the applications this position supports.
- Responsible for ensuring software compatibility with other existing software.
- Responsible to identify and mitigate security vulnerabilities.
- Coordinates directly with software vendors on issues, upgrades, and support requirements.
- Works with Infrastructure to determine specifications for new hardware and configurations required by the applications.
- Leads staff activities to upgrade the applications this position supports.
- Resolves application software issues within critical applications.
- Responds to customer service requests and provides senior-level consulting and troubleshooting.
- Advises journey-level staff on resolution of service requests of moderate (Tier 2) complexity related to assigned applications.
- Responsible for the resolution of service requests of major (Tier 3) complexity related to assigned applications and coordinates with vendor for timely resolutions.
- Maintains integration applications, works with the vendor if needed and handles new integration requests.
- Responsible for handling sensitive public audit requests and running reports.
- Analyzes application issues, conducts in-depth research, and provides recommendations on solutions based on business and technical objectives.
- Oversees the administration of IT applications and associated components with the entire application support team.
- Communicates application problems and issues to key stakeholders, including vendors and court/agency leadership.
- Proactively monitors application performance to identify emerging issues.
- Develops system release documentation and communication.
- Responsible for end user application security access maintenance.
- Performs end user application security access maintenance.
- Formulates routines and standards of practice to complete assigned tasks.
- Creates and maintains documentation for research and reference.
- Performs other duties as required.
Qualifications
A combination of education and experience demonstrating a working knowledge of the duties, responsibilities and competencies of the Senior Application Administrator may substitute for the qualifications listed.
A Bachelor's degree in Information Technology, Computer Science, OR closely allied field, AND - Eight (8) years of experience in a complex information technology environment TO INCLUDE:
- Five (5) years of experience as an administrator on an enterprise-level, complex application.
THE IDEAL APPLICANT WILL ALSO HAVE SOME OR ALL OF THE FOLLOWING EXPERIENCE, EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES
Demonstrates Agency Values:
- Integrity
- Inclusion
- Accountability
Behavioral Competencies:
- Analytical and problem-solving abilities.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Good written, oral, and interpersonal communication skills.
- Ability to conduct research into application functionality as required by the business.
- Ability to communicate ideas in business-friendly and user-friendly language.
- Self-motivated and directed.
- Keen attention to detail.
- Team-oriented and skilled in working within a collaborative environment.
- Tact/diplomacy.
Knowledge, Skills and Abilities:
- Working knowledge in multi-tier, distributed application server and network architecture, server administration concepts, application access and least privilege security principles, IT change management processes, service-oriented technologies, basic network principles, business process analysis, and implementation of repeatable processes.
- Advanced knowledge on Windows Server and desktop operations system performance monitoring and troubleshooting.
- Skill using process management tools, version control systems, web services, and/or automated build/deploy agents.
- Skills conducting triage and troubleshooting of application issues with server software, network and desktop software.
- Ability to develop system and process documentations and technical documentation for the end-users.
- Ability to follow flowcharted procedures to accomplish all aspects of critical tasks.
- Ability to write simple to moderately complex PowerShell scripts.
- Proficient at SQL and writing of custom queries.
Supplemental Information
HOW TO APPLY
For more information about the position, to review the job description, application submission requirements, supplemental questions, inquire about benefits, or to apply for the position:
IMPORTANT INFORMATION
- The workweek may fluctuate depending on workload or agency needs.
- Overnight travel may be required based on business needs.
- This position is not overtime eligible.
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata 
