Senior Analytics Engineer, GFCO Analytics

Coinbase Careers Page • $180K — $212K *
US-AnywhereRemote in United States
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience in analytics engineering, data engineering, or a related role.
  • Proficiency in SQL and familiarity with modern data tools like dbt, Airflow, and cloud warehouses.
  • Knowledge of data modeling techniques, including dimensional models and schemas.
  • Experience with BI tools like Looker or Tableau for dashboarding.
  • Ability to communicate and partner with non-technical stakeholders in customer experience.
  • Understanding of responsible AI use in data workflows.

Responsibilities

  • Design, build, and maintain data models and pipelines for customer experience operations.
  • Collaborate with teams to convert business needs into data requirements for self-serve analytics.
  • Create and sustain dashboards and metrics to track performance and compliance health.
  • Ensure data quality and governance through testing and documentation standards.
  • Automate data workflows to enhance team efficiency and promote self-serve solutions.
  • Work with data engineering teams to exchange best practices and enhance data infrastructure.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) retirement plan with company matching.
  • Equity and bonus eligibility based on performance.
Full Job Description
As a Senior Analytics Engineer on the GFCO Analytics Engineering team within the Customer Experience organization, you'll build the data foundations and analytical models that power customer experience and compliance operations at Coinbase. This team develops trusted metrics, scalable pipelines, and causal measurement frameworks that enable CX stakeholders to make faster, better decisions. You'll own end-to-end data models, design experiments, and apply machine learning to problems that directly influence how we serve and protect millions of customers.

What you'll do:
  • Own the design, build, and maintenance of production data pipelines, dimensional models, and ML-powered analytics products (including LLM-based contact classification, friction detection, and issue attribution) serving CX and compliance use cases.
  • Drive the development of self-service dashboards and AI-assisted analytics tools in Looker, Hex, or Python visualization libraries that reduce time-to-insight for CX stakeholders and operational teams.
  • Design and execute causal inference frameworks and quasi-experiments (A/B tests, holdout frameworks, difference-in-differences analyses) to measure the incremental impact of CX programs on customer retention and product engagement.
  • Partner with cross-functional stakeholders to translate business needs into scalable data solutions, managing a long-term analytics roadmap that balances tactical delivery with strategic investment.
  • Lead deep-dive investigations into key performance metrics using advanced statistical methods (Bayesian reasoning, time series analysis, propensity score matching) to identify actionable opportunities that improve customer outcomes, operational efficiency, and compliance posture.
  • Shape analytics engineering standards, documentation practices, and testing frameworks that enable the broader team to move faster with higher data quality and statistical rigor.

Required Skills and Experience:
  • 5+ years of experience in analytics engineering, data science, or data engineering, with hands-on ownership of production data pipelines, dimensional data models (star/snowflake schemas), and statistical or ML models in dbt, Airflow, Snowflake, or similar.
  • Advanced SQL and Python proficiency applied to data model development, pipeline orchestration, causal inference, statistical analysis, and ML model deployment - not limited to scripting or visualization.
  • Demonstrated experience designing and executing A/B tests, quasi-experiments, and causal inference methods (difference-in-differences, propensity score matching) with the statistical rigor required for executive reporting and regulatory defensibility.
  • Proven success building production-grade dashboards and self-serve analytics solutions in BI tools (Looker, Tableau, Hex, or similar) that measurably reduced stakeholder dependency on ad-hoc requests.
  • Experience applying ML techniques to operational problems, including classification, detection, and attribution pipelines, with familiarity in compliance or regulatory data domains (AML, transaction monitoring, case handling).
  • Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

PID: P77456

Pay Transparency Notice:Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$180,370-$212,200 USD

  • Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.

About Coinbase Careers Page

Coinbase Careers Page

There has never been a better time to join the global team of Coinbase professionals, a leading force in the cryptocurrency industry and a hub for innovation and growth.

Work You’ll Do

Join Coinbase's market-leading team to assist some of the most innovative companies and individuals in mastering the digital currency landscape. Transform financial transactions and systems with the best minds at Coinbase, where leadership in technology and consulting converges to drive digital innovation. Lead from a unique position in the marketplace, at the intersection of technology, financial expertise, and digital innovation. Work with a global team of business and technology advisors to help clients and the company navigate through the evolving world of digital currencies. Collaborate with a dedicated group of professionals who are experts in blockchain technology and cryptocurrency – all committed to advancing the industry.

Introducing the Coinbase Professional Growth and Development Initiative

The initiative is building a market-leading team to help some of the most well-known companies and professionals master their financial digital transformation journey with Coinbase.

Do Innovative Work

Join a dedicated group of experts at the forefront of blockchain technology and digital currencies, where industry expertise meets digital innovation.

Drive Innovation

Deliver targeted solutions on the most trusted platforms through a depth and breadth of consulting experience and innovation that’s second to none.

Be Part of a Great Team

Work on a wide range of technology projects and harness the capabilities of a team known for its global scale and solution development.

Future-Proof Your Career

Advance your career with near-limitless opportunities in a company that offers unmatched training, development, and certification support.

Explore

Discover how Coinbase is leading the way in blockchain technology and cryptocurrency solutions, making financial systems more accessible and efficient.

The Coinbase Employment Experience

The combined service capabilities, global scale, and joint solution development help clients and employees overcome challenges and lead transformation in the financial industry. Clients and professionals around the globe look to Coinbase for new strategies and solutions to drive innovation and growth in the era of digital finance. Bringing together dedicated professionals, Coinbase empowers individuals to thrive in the era of digital disruption.

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