Qualifications

• Experience in commercial analytics, business intelligence, or revenue optimization.
• Proficient in SQL and either Python or R for data analysis.
• Advanced analytical and problem-solving skills essential for driving results.
• Expertise in Power BI or similar dashboarding tools for data visualization.
• Ability to communicate complex insights in a clear and concise manner.
• Strong stakeholder management and influencing abilities necessary for cross-functional collaboration.
• Experience in customer operations or call centre analytics is a plus.
• Familiarity with experimentation methods or AI-enabled solutions is beneficial.

Responsibilities

• Identify and unlock opportunities to enhance conversion rates and operational efficiency.
• Translate complex data into actionable recommendations that drive business decisions.
• Lead analytical projects from concept through to measurable outcomes.
• Collaborate with operational leaders to enhance performance and customer experience.
• Design and optimize test-and-learn initiatives for commercial improvement.
• Shape KPI frameworks and reporting mechanisms that facilitate informed decision-making.
• Support the integration of advanced analytics and AI-driven insights into operations.

Benefits

• Flexible work options, including hybrid or fully remote arrangements.
• Opportunities to influence significant business outcomes and strategies.
• Collaborative environment with cross-functional teams.
• Chance to work on advanced analytics and AI-driven projects.