Capital One Financial Corporation

Senior Analyst, Payments Operations (Hybrid)

Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree or military experience
  • At least 2 years in Accounting, Audit, Risk Management, or Finance
  • 1+ years of experience in an analytical position
  • Strong written and communication skills
  • Experience with an ERP-based accounting system
  • Familiarity with Coupa, Coupa Pay, or similar systems
  • Understanding of accounting principles and experience with multinational entities

Responsibilities

  • Onboard inventory suppliers per Capital One Travel policies
  • Follow up with suppliers on onboarding tasks
  • Validate financial information with suppliers
  • Ensure timely approval of supplier invoices in Coupa system
  • Review supplier invoices and follow up for submission
  • Create and manage payment batches for approval
  • Monitor payments inboxes and address any questions

Benefits

  • Comprehensive health coverage
  • Financial benefits and incentives
  • Support for total well-being
  • Inclusive workplace culture
  • Opportunities for professional development
Full Job Description
Senior Analyst, Payments Operations (Hybrid)

The Payments Team within Finance Operations at Capital One Travel is seeking a Senior Analyst with robust leadership, analytical, and communication abilities. This role requires a professional with exceptional attention to detail and strong problem-solving skills to manage and execute payment processes across various functions of the organization.

The successful candidate will be instrumental in mitigating operational risks, developing and updating procedural frameworks, and overseeing the reporting of critical payment health metrics. Furthermore, the Senior Analyst will collaborate with diverse teams across Capital One Travel Operations to drive the evolution of payment workflows toward a future-state model.

Responsibilities:
  • Onboard inventory suppliers in accordance with Capital One Travel policies and best practices.
  • Follow-up with suppliers on outstanding onboarding tasks.
  • Validate financial information with suppliers.
  • Ensure supplier inventory invoices are ingested and properly routed for approval in the Coupa system.
  • Liaise with internal stakeholders to ensure timely approvals of supplier invoices, including assisting with research around discrepancies.
  • Review supplier list to ensure invoices are received and follow-up with suppliers to submit invoices.
  • Create accurate and timely payment batches for approval for check runs.
  • Monitor all payments inboxes and respond to all internal & external questions.
  • Produce comprehensive and real-time risk reporting and monitoring, including payment health metrics
  • Manage risks of incorrect payments by ensuring team processes are governed by enhanced controls that meet updated payment standards
  • Support risk management activities over enhanced control environment, including procedures maintenance, control testing, and process-level assessments
  • Coordinate with Capital One Travel Risk Management, Finance Risk Management and other risk offices on best payment practices across Enterprise
  • Partner with Finance, Operations, Product, and Business teams to streamline processes and resolve issues impacting payments processing
  • Reduce operational exceptions and drive efficiencies via automation, elimination, and transfer of processes away from manual touchpoints
  • Assist with ad-hoc projects as necessary
  • Proactively and independently identify, investigate, and drive solutions for process and control enhancements.


Basic Qualifications:
  • Bachelor's Degree or military experience
  • At least 2 years of experience in Accounting, Audit, Risk Management or Finance or a combination


Preferred Qualifications:
  • Bachelor's Degree in Accounting, Business, Finance, Economics, Statistics, or a quantitative field
  • 1+ years of experience in an analytical position investigating complex data issues and building scalable solutions.
  • Prior experience in Accounts Payable
  • Strong written and communication skills
  • Experience with an ERP based accounting system
  • Strong understanding of accounting principles and experience with multinational entities, multi-currency transactions, and intercompany flows.
  • Experience with Coupa, Coupa Pay, or similar procurement system
  • Previous experience working within the travel or technology industries


At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

This role is hybrid meaning associates typically spend 3 days per week in-person at one of our offices listed on this job posting.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $96,500 - $110,100 for Sr. Associate, Accounting

New York, NY: $105,300 - $120,100 for Sr. Associate, Accounting

Richmond, VA: $87,700 - $100,100 for Sr. Associate, Accounting

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please.

About Capital One Financial Corporation

Chevy Chase Bank is the greater Washington region's largest locally-owned banking institution providing a complete array of financial products and services to consumers and businesses in Maryland, Virginia, and the District of Columbia. The Bank, which is headquartered in Bethesda, Maryland, has approximately 250 branches and over 1,000 ATMs, more than anyone else in the greater Washington market. Chevy Chase Bank currently has over $16 billion in assets and services over 1 million customers. For more information about Chevy Chase Bank, please visit chevychasebank.com.

Capital One Financial Corporation Careers

Join the vibrant team at Capital One Financial Corporation, a leader in the financial services industry, where innovation meets purpose-driven leadership. As one of the most forward-thinking companies in banking, Capital One is the perfect place to jumpstart or advance your career with a myriad of job opportunities in various fields.

Work You’ll Do

At Capital One, we are committed to excellence and setting our team members up for success. By joining our dynamic team, you will engage in meaningful work that makes a real difference. From developing cutting-edge technology to crafting personalized financial solutions, every position at Capital One is geared towards redefining the future of banking.

Innovate and Lead

Capital One is not just a company; it's a hub of innovation and leadership. We empower our professionals to lead with their ideas and see them come to life. Our culture thrives on diversity and the unique perspectives each team member brings. Here, your skills in networking, problem-solving, and leadership will not only be valued but also nurtured through professional development and diversity training.

Grow Your Career

Capital One is deeply invested in the growth and development of its employees. With robust training programs, mentorship, and resources for professional enhancement, we ensure that your career trajectory aligns with your personal and professional goals. Whether it’s rising through the ranks or switching tracks via internal job opportunities, your growth is our priority.

Internship and Employment Opportunities

For those starting their journey, Capital One offers enriching internship programs that provide a glimpse into the culture and work ethic that drives our success. Interns gain hands-on experience, valuable insights, and the opportunity to network with leaders across the company. For seasoned professionals, we offer positions that challenge your expertise while encouraging balance and innovation.

Benefits and Culture

Choosing to work at Capital One means opting for a lifestyle where your well-being is prioritized. Our benefits package is designed to support you both at work and in your personal life, encompassing health, finance, and family. The inclusive culture at Capital One ensures that everyone, regardless of background, has the opportunity to thrive.

Join Our Team

Explore the various career paths available at Capital One and discover how your skills and passions can align with our mission. We are continuously hiring across multiple disciplines, eager to welcome curious, creative, and driven individuals to our team.

Stay Connected

Keep up to date with the latest in career opportunities and company news by joining our network. Tailor your job alerts to match your career preferences and get insider tips that can transform your application process, from crafting your resume to acing your interview.

Search Capital One Jobs

Ready to take the next step in your career? Search open positions that match your skills and interests. At Capital One, your next job opportunity could be the gateway to a fulfilling and prosperous career.

Read Careers Blog

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Capital One Financial Corporation is not just a company—it's a place where you can make an impact. Discover the opportunities waiting for you in a career at Capital One. Join us and shape the future of banking with your vision, skills, and enthusiasm.
Learn more about Capital One Financial Corporation
Size
51,500 employees
Market Cap
$34.1 billion
Industry
Net Income
$2.7 billion
Founded
1994
5 Year Trend
+2.4%
NASDAQ

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