Position Summary...What you'll do...Senior Analyst, Operations and Implementation We are looking for a highly motivated, seller-facing operator to join our Seller Partner Onboarding team and help scale Walmart's Local Marketplace. As a Senior Analyst, you will play a critical role in onboarding and launching sellers, ensuring they are set up for long-term success on our platform.
This role owns onboarding across a range of seller segments-from SMB sellers to multi-location and Mid-Market (MM) sellers (10+ locations). You will operate as a primary point of contact for sellers, independently managing onboarding engagements while partnering with cross-functional teams to drive successful launches and scalable outcomes.
Location: San Bruno, CA or Bentonville, AR
What You'll Do: - Manage end-to-end onboarding for sellers across SMB, multi-location, and Mid-Market (MM) segments, with increasing ownership of complexity over time.
- Act as the primary point of contact for sellers, guiding them through onboarding requirements, timelines, and platform enablement.
- Lead onboarding engagements independently, ensuring sellers are successfully launched with minimal manager intervention.
- Partner with business owners and stakeholders (Ops Managers, Directors, and occasionally executives) to align on onboarding readiness and success criteria.
- Build and manage structured onboarding plans, tracking milestones, dependencies, and progress to ensure on-time launches.
- Identify opportunities to standardize SOPs and contribute to playbooks while identifying risks & bottlenecks.
What You'll Bring: - Building strong relationships with sellers through proactive communication and guidance.
- Translating complex onboarding requirements into simple, actionable steps for sellers.
- Ensuring a high-quality seller experience throughout onboarding and launch.
- Managing onboarding pipeline across multiple sellers simultaneously, tracking timelines and risks.
- Maintaining accurate updates in CRM and operational systems.
- Driving accountability to ensure sellers launch on time.
- Partnering with Business Development, GTM, Account Management, Product, and Compliance teams.
- Coordinating across stakeholders to unblock issues and ensure launch readiness.
- Identifying opportunities to improve onboarding workflows and tools.
- Contributing to SOPs, playbooks, and enablement resources.
- Sharing insights to inform program improvements.
Minimum Qualifications: Bachelor's degree in Business, Technology, Supply Chain, Communications, or related field OR 2 years' experience in retail, production, operations management, or related area.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
Benefits & Perks: Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Bentonville, Arkansas US-30008: The annual salary range for this position is $60,000.00 - $110,000.00
San Bruno, California US-08848: The annual salary range for this position is $78,000.00 - $143,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include :
- Stock
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Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master's degree in Business Administration, Engineering, Operations , or related field, Project Management Certification
Masters: Business Administration, Masters: Computer Engineering, Masters: Operations Management
Primary Location...1601 SE 10th St, Bentonville, AR 72716, United States of America
