Blue Cross Blue Shield Of Tennessee

Senior AI Workflow Engineer

Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in STEM or related field, Master's or PhD is a plus
  • 4+ years of software engineering experience, including automation pipelines
  • Proficient in Python and familiar with cloud platforms
  • Experience with Generative AI, LLM integration, or agent frameworks
  • Strong communication and stakeholder-collaboration skills

Responsibilities

  • Partner with security and legal teams for compliance with healthcare regulations
  • Conduct analysis to define business requirements and translate challenges into workflows
  • Architect and deploy AI-enabled workflows with internal systems and APIs
  • Incorporate AI components such as LLM agents and retrieval pipelines
  • Present workflow solutions and lead training sessions for stakeholders
  • Act as an evangelist for AI adoption and contribute to AI operational standards
  • Establish telemetry for performance and troubleshoot workflow issues

Benefits

  • Fully remote position with a requirement for an onsite interview in Chattanooga, TN
  • Opportunity to work in a cutting-edge AI and healthcare integration field
  • Engagement with finance teams to envision and implement transformative solutions
  • Chance to be part of an innovative company with a strong mission
  • No sponsorship available for the role
Full Job Description
We're hiring a Senior AI Workflow Engineer to help drive this work within Commercial Finance. In this role, you'll be embedded directly with our finance teams (including underwriting) to help them imagine what's possible beyond today's tooling.

To do that, you'll need:
  • Experience with Generative AI, LLM integration, or agent framework
  • Understanding of APIs, orchestration, and integration patterns
  • Proficiency in Python and associated AI / ML libraries and frameworks


Our ideal candidates will also bring experience in healthcare (other payers, hospital systems, health tech companies) and/or experience working with finance teams.

If you're inspired by our mission, we'd love to hear from you!

Notes:
  • While this is a fully remote role, a final onsite interview at our Chattanooga, TN, headquarters will be required.
  • Sponsorship is not available for this role.


Job Responsibilities

Process Discovery & Business Partnership
  • Partner with security and legal teams to ensure all AI solutions are compliant with healthcare regulations, including HIPAA, and align with internal data security and privacy policies.
  • Conduct qualitative and quantitative analysis to define clear business requirements and translate operational challenges into actionable workflow designs.

AI Workflow Design & Engineering
  • Architect and deploy AI-enabled workflows integrating internal systems, APIs, and third-party platforms.
  • Incorporate AI components such as LLM agents and retrieval pipelines.

Adoption, Training & Change Leadership
  • Present workflow solutions to stakeholders and lead training sessions.
  • Act as an evangelist for AI adoption across the enterprise and contribute to AI playbooks and operational standards.
  • Establish telemetry for performance, drift, and cost.
  • Troubleshoot issues and identify issues and opportunities to improve workflow efficiency and additional automation.


Job Qualifications

Education
  • Bachelor's degree in STEM (Science, Technology, Engineering or Math) or related field or equivalent work experience required. Master's or PhD degree is a plus

Experience
  • 4+ years software engineering experience including automation pipelines or an equivalent combination of education, training, and demonstrated skills.
  • Strong proficiency in Python; experience with cloud platforms.
  • Understanding of APIs, orchestration, and integration patterns.
  • Experience with Generative AI, LLM integration, or agent frameworks.
  • Strong communication and stakeholder-collaboration skills.


Skills/Certifications
  • Advanced proficiency in Python and associated AI/ML libraries and frameworks.
  • Deep experience with LLMs, NLP, and GenAI frameworks (LangChain, HuggingFace, LlamaIndex).
  • Familiarity with containerization (Docker, Kubernetes) and microservices architecture.
  • Basic analytical and problem-solving skills.
  • Good verbal and written communication skills. Ability to document work clearly.
  • Strong business acumen and ability to translate strategic priorities into technical requirements.
  • Highly organized, reliable, capable of managing multiple complex tasks, demonstrating an exceptional work ethic and strategic thinking.


Number of Openings Available
1

Worker Type:
Employee

Company:
BCBST BlueCross BlueShield of Tennessee, Inc.

About Blue Cross Blue Shield Of Tennessee

BlueCross BlueShield of Tennessee is a non-profit health insurance company that provides coverage to more than 3.5 million people. The company was founded in 1945 and is headquartered in Chattanooga, Tennessee. BlueCross BlueShield of Tennessee offers a variety of health insurance plans, including individual and family plans, Medicare plans, and employer-sponsored plans. The company is committed to improving the health and well-being of its members and the communities it serves.
Learn more about Blue Cross Blue Shield Of Tennessee
Size
5,000 employees
Industry
Founded
1945

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