Job DescriptionBased in Montreal, the Senior Account Manager will report to the Sales Director of Powell Service Division. The Senior Account Manager is a member of the direct (outside) Service Sales team who has responsibility for the sustainable development and growth of Powell's customer-base and overall sales in Eastern Canada. The Senior Account Manager ensures the meeting of short and long-term goals for sales volume and profitability with a high degree of customer satisfaction, in accordance with company policies and procedures.
Essential Responsibilities- Aggressively source and proactively pursue opportunities to sell LV/MV custom solutions, retrofit, retrofill, automation and services in Eastern Canada.
- Successfully drive the sales, strategy, support proposal development, negotiation efforts to win new projects.
- Demonstrate a high level of energy & drive towards achieving the rapid level of growth required in the region.
- Ensure the achievement of sales volume and profitability targets in line with company objectives.
- Working with PSD Director to develop / refine / update / execute to contribute toward regional growth strategy to increase Powell's total market share within the region.
- Develop and promote Powell's brand within the region through frequent customer visits, presentations, lunch & learns, and other marketing activities.
- Deliver superior customer value through an intimate understanding of their needs and excellent responsiveness.
- Help handle and resolve customer issues.
- Develop and cultivate customer relationships across the region.
- Travel and meet with new & existing customers on a regular basis within the region.
- Provide leadership to all divisions of Powell to encourage their participation and success in the growth plans within the region.
- Prepare and submit periodic reports on account progress, opportunities tracking (i.e. pipeline), sales volumes, hit rate, etc.
- Monitor and report on the progress of sales efforts through regular sales meetings.
- Maintain and continuously develop technical competencies.
- Other duties as required.
Core Competencies- A solid understanding of Switchgear, motor control centers, E-Houses, Bus Duct Automation, Maintenance and Commissioning.
- Strong interpersonal skills with good oral and written communication capabilities.
- Ability to deliver technical presentations and answer questions.
- Exhibits a high degree of professionalism & maturity when representing Powell in front of customers.
- Flexible and quickly adapting to changing priorities.
- Strong time management and organizational skills.
- Ability to work well under pressure
- Strong verbal/written communication skills in the English language.
Qualifications- Bachelor's Degree in Electrical Engineering, Business or Technical Sales preferred.
- Minimum 10 years of sales / marketing / business development experience
- Strong connections and understanding of local market, key end-users, consulting firms and across the customer base in general.
- Good knowledge of commercial issues relating to contracts and agreements.
Work Authorization: This is a permanent position. Applicants must be legally authorized to work in Canada at the time of hire. Immigration sponsorship is not typically available and will be considered only where supported by business needs and applicable legal requirements.
Working Conditions- Temperature controlled working environment. Some outside activities may be required.
- Job requires working in an office setting.
- This position requires travel mostly local in the city with some travel to regional customers and head office in Edmonton. Must be able to travel with short notice and/or for extended periods of time
Physical Requirements- Maintaining body equilibrium and agility to prevent falling when walking, standing, crouching, ascending or descending stairs .
- Bending the body at the waist, the legs at the knees, and extending arms and hands in any direction in a repetitive manner.
- Standing, walking, and speaking for long periods of time
- Typing, punching or applying pressure to an object with fingers and palm
