Senior Account Sales Representative (Bilingual Spanish)

Charter Communications

$80K — $100K *
Telecommunications & Hardware
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma or equivalent work experience
  • 1+ years in sales or customer service
  • Valid driver's license with a satisfactory driving record
  • 2+ years of relevant work experience preferred
  • Understanding of communications technologies and data networking fundamentals
  • Knowledge of cable or telecommunications services
  • Proven success in sales, prospecting or cold calling

Responsibilities

  • Support customer experience enhancement efforts
  • Meet or exceed monthly sales performance targets
  • Engage potential customers through door-to-door outreach
  • Generate incremental revenue from existing customers
  • Resolve customer problems according to company policy
  • Maintain knowledge of competitors' activities and pricing
  • Attend sales meetings and training programs for improvement
  • Complete necessary documentation for sales activities
  • Account for funds and provide receipts as per company guidelines

Benefits

  • Competitive base salary plus lucrative incentives
  • Free and discounted Spectrum services like internet, TV, and mobile
  • Comprehensive pay and benefits package
  • Support for employee well-being at every life stage
Full Job Description
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Imagine making meaningful connections by helping people and communities by acquiring new residential customers in assigned non-bulk multi-dwelling unit (MDU) properties with 50+ doors. Achieve this through door-to-door sales for Spectrum's connectivity services, using a consultative sales approach to meet customer needs and consistently achieve assigned sales performance targets.

Join Spectrum and unlock your potential with a competitive base salary, plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.

How You'll Make an Impact
  • Actively and consistently support all efforts to simplify and enhance the customer experience.
  • Meet or exceed established monthly sales performance targets and penetration goals within the assigned MDU portfolio, as defined in the Standards of Sales Performance.
  • Engage potential customers in non-bulk multi-dwelling unit properties with 50+ doors through door-to-door outreach to acquire new residential customers
  • Generate incremental revenue from existing customers by adding new or additional Spectrum services within assigned properties.
  • Respond to customer problems and complaints according to established company policy, using appropriate tools and resources, and follow through to ensure issues are satisfactorily resolved.
  • Maintain a well-informed knowledge base of competitors' activities, pricing, and offers throughout the assigned territory, and inform the supervisor/manager of changing competitive programs or marketing directions.
  • Attend and actively contribute to sales meetings and training programs; apply learning and feedback to improve individual sales results.
  • Accurately complete all necessary documentation to support sales activities, including dispositions, sales orders, and sales reporting, in a manner consistent with quality control guidelines and required timeframes.
  • Collect and account for funds and provide receipts according to Company policy and guidelines.

Working Conditions
  • Spend approximately 80% of your time outdoors, walking door-to-door and lifting up to 20 pounds in various weather
  • Work variable hours, including evenings, weekends, split days off and holidays


What You'll Bring to Spectrum

Required Qualifications

Education
  • High School Diploma or equivalent work experience

Experience
  • 1+ years in sales or customer service

Skills
  • Valid driver's license with a satisfactory driving record within Company required standards

Preferred Qualifications

Experience
  • 2+ years sales or relevant work experience

Skills
  • Understanding of communications technologies and data networking fundamentals
  • Knowledge of cable or telecommunications services
  • Experience educating consumers about products and services
  • Proven success in sales, prospecting or cold calling

#LI-DS3


Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

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