Hub International Limited

Senior Account Manager - Personal Lines

Hub International Limited • $68K — $121K *
Wilmington, MA 01887Hybrid
Finance & Insurance
5 - 7 years of experience
2 days ago
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Job Overview by Ladders

Qualifications

  • 5-7 years of experience in servicing personal accounts within an insurance agency.
  • Thorough understanding of personal lines coverages and insurance markets.
  • Proficient with electronic agency management systems.
  • Possession of an active Massachusetts Producer license.
  • Demonstrated strong organizational and communication skills.
  • Excellent attention to detail and customer-focused approach.

Responsibilities

  • Review and analyze personal accounts, offering recommendations to clients.
  • Develop and maintain strong client relationships to address service needs.
  • Generate new business from existing accounts and contribute to departmental goals.
  • Gather client information for new and renewal coverage applications.
  • Prepare policy quotes tailored to client requests and needs.
  • Organize all transactions related to assigned accounts, including applications and invoices.
  • Ensure accuracy of data within the agency management system.

Benefits

  • Comprehensive medical, dental, vision, and prescription drug coverage.
  • 401(k) savings plan with company contributions.
  • Flexible work arrangements and dress for your day policy.
  • Comprehensive onboarding and opportunities for continuing education.
  • Access to employee assistance programs and wellness initiatives.
Full Job Description
We currently have an opportunity for a Senior Account Manager to join our Personal Lines team in our Wilmington, MA office on a Hybrid work schedule.

Overview:

Service personal insurance accounts in accordance with the practices, policies, and procedures of the Company with focus on organic growth and retention.

Responsibilities:

  • Review and analyze personal accounts for coverage, limits, etc., and make appropriate recommendations to clients.


  • Develop and maintain relationships with clients to ensure that all service needs are met.


  • Develop new business from existing accounts and assigned leads and contribute to meeting departmental production goals.


  • Gather information from clients and prepare applications regarding new and/or renewal coverage.


  • Prepare policy quotes based on client's needs, rates and coverages.


  • Prepare all transactions for assigned accounts, i.e. applications, invoices, forms.


  • Call out on lost business 2a/LPR.


  • Maintain the accuracy of data in the agency management system.


  • May handle collections of premiums due.


  • Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company.


  • Keep informed of changes and trends within the industry for the purpose of anticipating and responding to profit objectives.


  • Meet KPI goals as established.


  • Other responsibilities as assigned by Manager.


Qualifications:

  • Experience servicing personal accounts within an insurance agency.


  • Thorough knowledge of personal lines coverages and markets.


  • Experience with an electronic agency management system.


  • Active Massachusetts Producer license.


  • Excellent organizational, interpersonal, communication skills and ability to work in a team environment


  • Strong attention to detail


  • Customer focused


What We Offer You

At HUB International, we are invested in your success - both inside and outside of work. Our benefits are designed to support your well-being, fuel your growth, and help you build a secure future. We believe that when our people thrive, our clients and communities do too.

We are committed to continuous learning and career momentum. Whether you are just getting started or ready to take the next step, HUB provides the tools, mentorship, and opportunities to help you move forward with confidence.

Benefits you may enjoy as part of the HUB International team:
  • Medical, Dental, Vision, and Prescription Drug Coverage
  • Health Plan Reimbursement Program
  • Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)
  • 401(k) Savings Plan
  • Life and Disability Plans
  • Long-Term Care
  • Employee Assistance Program (EAP)
  • Comprehensive Wellness Program
  • Identity Theft Protection, Group Legal, Accident, Critical Illness, and Pet Insurance
  • Low-Cost Loan Program and Student Loan Resources
  • Vacation, Holiday, Sick, and Personal Time Off
  • Flexible Work Arrangements
  • Dress for Your Day Policy
  • Comprehensive Onboarding and Continuing Education


Ready to take the next step? Apply today.

The expected salary range for this position is $68,571 to $121,904 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.

*LI-AM

Department Account Management & Service

Required Experience: 5-7 years of relevant experience

Required Travel: Negligible

Required Education: High school or equivalent

About Hub International Limited

Hub International Limited is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. With more than 13,000 employees in offices located throughout North America, Hub's vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions.
Learn more about Hub International Limited
Size
13,000 employees
Industry
Finance & Insurance
Founded
1998
* Ladders Estimates

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