Senior Account Manager - Parking Operations

Propark Mobility

$75K — $90K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Operational and financial acumen essential.
  • Exceptional team leadership skills.
  • Impeccable conversational and written communication abilities.
  • Management experience, preferably in hospitality and parking operations.
  • Self-sufficient, resourceful, and decisive approach.
  • Exceptional interpersonal skills with a focus on client relations.
  • Minimum of 2 years of management and operational experience in relevant fields.
  • Bachelor's degree in business preferred.

Responsibilities

  • Assist and train managers with customer complaints and operational issues.
  • Oversee customer service programs at assigned locations for satisfaction.
  • Organize and maintain equipment and uniform needs.
  • Prepare annual budget for revenue generation and expense allocation.
  • Act as primary client contact to maintain relationship satisfaction.
  • Perform tasks assigned by company management.

Benefits

  • Opportunities for career growth with promotion from within.
  • Free parking while working at assigned locations.
  • Generous time off allowances, including an extra day off for your birthday.
  • Supportive and celebratory company culture valuing diversity.
  • Access to a comprehensive benefits package including medical, dental, and vision insurance.
  • Learning opportunities through an internal training program.
  • Confidential employee assistance program available 24/7.
Full Job Description
Senior Account Manager - Parking Operations

Salary Range: $75,000.00 - $90,000.00 Commensurate with Experience, plus Incentive Bonus Potential

Work Modality: On Site

Schedule: Full-time

Location: New York, NY

Applications will be accepted until job is closed.

Experience Needed:
  • You have operational and financial acumen
  • Your team leadership skills are exceptional
  • You have impeccable conversational and written communication skills.
  • You are a motivated individual willing to take on new challenges, with management experience in the Hospitality industry, preferrably including parking experience.
  • You are self-sufficient, resourceful, and decisive.
  • You have an exceptional way with people, and you bring extraordinary results.
  • Minimum of 2 years of progressive management and operational experience in hospitality, parking or a related industry.
  • Bachelor's degree with a concentration in business is preferred.

Skills and Abilities Needed:
  • Ability to maintain flexible in schedule to meet operational needs.
  • Excellent organizational, problem solving, and time management skills.
  • Excellent interpersonal skills with client focus, and an ability to work with all staff levels.
  • Excellent written and verbal communication skills.
  • Excellent computer skills, including Microsoft Office Products including Word, Excel, Power Point, and Outlook, and ADP


What We Offer: Compensation and Benefits:
  • Fantastic opportunities for career growth - we always look to promote from within first!
  • Free Parking!!*
  • Competitive salary that is commensurate with experience, plus incentive bonus potential.
  • Very generous time off allowances - holidays, vacation, wellness and an extra day off for your birthday!
  • Priority driven culture that is supportive, engaging, empowering and celebratory.
  • A company that values diversity, inclusion, and belonging.
  • The ability to work in a fun and progressive environment in which everyone is provided with strong direction and then empowered to complete their objectives.
  • Learning opportunities through our internal training program - Propark Think
  • Phenomenal Benefits Package, including medical, dental, vision, and 8 supplemental insurances, including pet insurance!
  • Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7


As Senior Account Manager, you will:
  • Assist and train managers in handling customer complaints and day-to-day operational issues.
  • Oversee the customer service program at assigned locations to ensure customer and client satisfaction.
  • Organize and maintain all equipment and uniform needs, including shuttle buses, signs, key boxes, tickets, cones, jackets, etc.
  • Prepare annual budget to ensure that a proper plan for the generation of revenues, allocation of staff and operating expenses are established for the fiscal year.
  • Act as primary point of contact with client and maintain highest level of relationship satisfaction
  • Perform other tasks as developed and assigned by company management.


Are you ready to park your career here?

Apply today!

We can't wait to meet you!

*** Free parking while working at your assigned Propark location(s).

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