This is an exciting opportunity to join Guardteck's security team and be part of the impactful work we do.
The Opportunity: Own the client relationships and site teams behind some of the region's most visible security accounts.
This is a client-facing operations role with real financial ownership and a fast track into senior leadership.
You'll manage a portfolio of 15 sites leading through 15 site supervisors and 150 frontline staff.
Compensation: $85,000-$105,000 per year.
Location & schedule: Based in Burnaby, BC with regular travel to client sites across the region. $800 per month vehicle allowance.
Why this role, why now
- Built for growth. We're scaling fast and invest in people who prove themselves - this is a feeder role into senior ops leadership, not a ceiling.
- Full operational exposure. Client relations, team leadership, recruitment, compliance, financial oversight - you'll touch every part of the business.
- Real ownership. You'll run your own portfolio of accounts with genuine visibility into performance, not just a coordination seat.
- A team that notices. Wins get recognized, big and small, in a culture that's deliberately not corporate-default.
What you'll actually do
- Be the face of the account. Run regular client check-ins, site visits, and quarterly business reviews - you own the relationship end to end.
- Keep contracts on track. Track staffing compliance, incident response times, and audit results against what we've promised clients.
- Lead through your site supervisors. Coach and mentor site-level leadership so service quality holds even when you're not in the room.
- Own the numbers. Monitor site budgets, resolve billing disputes, and keep account performance aligned to financial targets.
- Drive improvement, not just maintenance. Spot where service, staffing, or process can get better - and lead the fix.
WHAT YOU BRING4 to 5+ years in account management, client services, or operations leadership - security, facilities, property management, or hospitality backgrounds all translate well- Confident relationship-builder who's comfortable owning client escalations
- Proven ability to coach and lead supervisors or frontline teams
- Strong financial literacy - budgets, invoicing, contract terms
- Sharp judgment, discretion, and follow-through under multiple priorities
- Comfortable in a fast-moving, entrepreneurial environment
- Class 5 driver's licence, no restrictions
- Technologically agile, with working familiarity across security and frontline tech stacks (workforce management, reporting, communications platforms) and a confident understanding of AI-enabled tools shaping the industry.
- ASIS APP (Associate Protection Professional) or CPP (Certified Protection Professional) certification is a definite asset - and if you don't hold it yet, we're happy to support you in obtaining it.
What we offer- Competitive pay: $85,000-$105,000
- Benefits: extended health & dental, vacation, vehicle allowance, phone & laptop, and a professional-development budget of $2000 per year.
- Real growth: we promote from within - those who step up and deliver have a clear path into senior operations leadership.
- Purpose and culture: a team that communicates clearly, supports one another, and shows up ready to perform - doing work that keeps communities safe and facilities running smoothly.
#GTHP
If this opportunity excites you and you think you'd be a great fit, we'd love to hear from you.
Ready to be awesome? Apply today and help us build something special.
