Amazon

Senior Account Manager, Federal Civilian Government

Amazon$123K — $206K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of direct sales or business development in software, cloud or SaaS markets targeting C-level executives.
  • Proven experience developing executive-level relationships and engaging key stakeholders.
  • Demonstrated sales success within the Canadian public sector.
  • Deep understanding of cloud technologies, particularly AWS or similar.
  • Knowledge of Government of Canada procurement processes and frameworks.

Responsibilities

  • Own and manage comprehensive customer relationships including building executive trust.
  • Translate customer missions and challenges into actionable cloud solutions.
  • Collaborate with various teams to ensure the delivery of significant business value.
  • Drive growth initiatives to enhance government services and citizen satisfaction.
  • Streamline procurement processes to accelerate project timelines.

Benefits

  • Comprehensive health insurance (medical, dental, vision, prescription, basic life & AD&D).
  • Registered Retirement Savings Plan (RRSP).
  • Deferred Profit Sharing Plan (DPSP).
  • Generous paid time off.
  • Resources dedicated to improving employee health and well-being.
Full Job Description
Help transform how civilian government agencies serve millions of Canadians by helping them adopt the power of cloud. If you're energized by complex challenges, building trusted relationships, and driving meaningful outcomes at scale, this role was made for you.

As a Snr. Account Manager focused on helping our Federal Civilian customers, you'll be the strategic voice of the customer owning relationships with Canadian federal agencies and helping them modernize critical missions. Think benefits delivery, tax processing, disaster response, scientific research the work your customers do touches nearly every Canadian.

Key job responsibilities

What you'll do:

- Own the full customer relationship - from building executive trust to developing long-term cloud adoption strategies

- Understand your customers' missions deeply and translate their challenges into solutions that accelerate outcomes

- Collaborate with solution architects, partner teams, and specialty teams to deliver business value

- Drive growth while improving Government services for citizens

- Navigate procurement environments and help customers move faster than they thought possible

BASIC QUALIFICATIONS

- 7+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience

- Experience managing executive customer relationships and key business stakeholders

- Experience selling into Canadian public sector

PREFERRED QUALIFICATIONS

- Knowledge of AWS or cloud technologies

- Experience creating and implementing long-term transformational account strategies in a customer-facing role or equivalent

- Experience selling into Canadian federal government departments or agencies

- Understanding of Government of Canada procurement processes and frameworks

- Familiarity with public sector digital transformation priorities (e.g., cloud adoption, data modernization, AI)

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments, restricted stock units (RSUs), and sales incentives (where applicable). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Ottawa - 123,600.00 - 206,300.00 CAD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
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