The Security Systems Senior Engineer will manage enterprise security platforms, including Genetec Security Center, across multiple Dallas Cowboys properties, including AT&T Stadium, The Star, and Dallas Cowboys Merchandising. The Senior Systems Senior Engineer reports directly to the Director of Security and Parking.
Responsibilities:- Serve as the company-wide CCTV and access control subject matter expert
- Install, configure, and maintain Genetec Security Center server infrastructure, including Directory, Archiver, and Media Gateway roles
- Manage video archival and cold storage systems, including retention policy enforcement, storage capacity planning, and archive integrity monitoring
- Design and maintain redundancy and failover strategies for all security platforms, ensuring continuous operation during system failures or maintenance windows
- Monitor CCTV and access control system health, perform routine maintenance, and apply updates/patches as needed
- Ensure security platforms remain up-to-date and monitor new technology trends in the industry
- Serve as the project manager for new security technology projects, including but not limited to camera installations, access control modifications, and new software configurations
- Troubleshoot hardware, software, and connectivity issues
- Support the IT department in upgrades, migrations, and configurations related to security technology
- Maintain accurate documentation of system configurations, changes, and maintenance activities
- Overall active contributor to the Event Operation Team; effective communicator across all levels of the organization and with vendor partners
- Support, manage, and develop any direct reports to enrich the overall capability of the department and the broader team
- Oversee security technology portion of the Stadium Operations budget
- Conduct training sessions and offer user support for CCTV systems such as Genetec (Omnicast)
- Manage user onboarding and provide necessary training for access control platforms, including Genetec (Synergis)
- Work with the Dallas Cowboys' legal department as required on incidents at AT&T Stadium
Qualifications:- Minimum of 5 + years of experience with enterprise video surveillance and access control systems
- Must have or be able to obtain and maintain Genetec Security Center Certification
- Bachelor's degree in Computer Science, Information Technology, Security Management or a similar field is preferred
- Extensive technical knowledge of various security systems and devices, including alarms, cameras and access control systems, and other security technology in large-scale enterprise environments
- Field experience deploying security systems in complex environments
- Strong demonstrable understanding of networking fundamentals (IP addressing, PoE, VLANs)
- Advanced skills in the use of Microsoft Office (Outlook, Word, Excel, PowerPoint, Visio) required
- Excellent interpersonal, verbal, and written communication skills; ability to communicate effectively at all levels, both internally and externally
- Able to simultaneously manage a high level of detail across multiple projects
- Flexibility to quickly adapt to changes while maintaining high levels of productivity and effectiveness under pressure
- Works well within a team environment, offering assistance and support to team members whenever necessary
- Able to work flexible hours, including nights, weekends, and holidays
- Able to occasionally kneel, stoop, bend, lean, lift up to 50 pounds, and be comfortable on ladders, lifts, and in tight places
