World Wide Technology

Security Solutions Analyst - Customer Success

World Wide Technology$72K — $90K *
US-AnywhereRemote in United States
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • BA/BS or equivalent education, training, and experience considered.
  • 3+ years of experience as a Cybersecurity Project Manager.
  • Foundational knowledge of networking, cloud, or cybersecurity.
  • Familiarity with security platforms like Palo Alto, Illumio, and Zscaler.
  • Strong communication skills for engaging various stakeholders.
  • Experience in professional services or consulting.
  • Proven ability to manage client expectations and resources.

Responsibilities

  • Manage end-to-end cybersecurity project lifecycles, including planning and budgeting.
  • Coordinate cross-functional teams to deliver projects within timelines and budgets.
  • Develop detailed project plans and track progress against milestones.
  • Identify and manage project risks and issues with methodical approaches.
  • Facilitate meetings and document action items and decisions.
  • Oversee vendor relationships for security project deliverables.
  • Create technical documentation and project reports to enhance clarity and knowledge sharing.

Benefits

  • Comprehensive health, dental, and vision care.
  • 401k plan with company matching for retirement savings.
  • Generous paid time off starting at 20 days per year plus holidays.
  • Tuition reimbursement to support further education.
  • Additional perks include pet insurance and employee discounts.
Full Job Description
Qualifications:
  • BA/BS and/or a combination of education, training and experience may be considered in lieu of a degree.
  • A minimum of 3 years' progressive experience in a Cybersecurity Project Manager role.
  • Basic understanding of networking, cloud, or cybersecurity concepts.
  • Exposure to security platforms such as Palo Alto, Illumio, Zscaler and general network security projects.
  • Strong communication and presentation skills with the ability to engage both technical and non-technical stakeholders at multiple organizational levels.
  • Experience delivering project management in a professional services or consulting environment.
  • Must have experience managing client expectations, vendor terms, and internal resource alignment
  • Demonstrated leadership in providing project deliverables as assigned
  • Ability to manage budgets, analyze financial reports, and track profitability across projects
  • Skilled at navigating complex challenges with analytical rigor
  • Experience in effectively influencing and leading internal and external teams
  • Ability to manage multiple priorities including requirements gathering, documentation and stakeholder coordination.
  • Comfortable working in fast-paced, client-facing environments with evolving priorities.
  • Excellent problem solving, and critical thinking skills
  • Strong verbal, written, and presentation skills to engage clients, teams, and executives
  • Proficiency with project management software, Powerpoint , Sharepoint and MSTeams


Want to learn more about Consulting & Security Services? Check us out on our platform:

https://www.wwt.com/consulting-services

https://www.wwt.com/category/security-transformation

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $72,000 - $90,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
  • Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
  • Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
  • Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
  • Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

Position Overview:

The Security Analyst supports customer engagements by helping to deliver business and technology solutions, interacting with clients to understand their requirements, and managing project teams to deliver solutions leveraging WWT's capabilities. A key trait will be the willingness and appetite to perform the role in a high growth and dynamic space. This is an individual contributor role who works closely Engagement Managers and Security delivery teams. The position includes (minimal) travel as needed.

Essential Functions:
  • Assist with end-to-end project management for cybersecurity engagements, including scope definition, scheduling, budgeting, and resource allocation
  • Coordinate cross-functional teams (security engineers, architects, compliance, IT, and business stakeholders) to deliver security projects on time and within budget
  • Collaborate with the EM to develop and maintain detailed project plans, milestones, risk registers, and status reports
  • Track and report project progress to project leadership and stakeholders, escalating risks and issues as needed
  • Manage project risks, dependencies, and change requests using established methodologies (Agile, Waterfall, or hybrid)
  • Facilitate meetings, working sessions, and steering committee reviews; document decisions and action items
  • Manage vendor and third-party relationships related to security project deliverables
  • Assist in project planning, coordination, and execution to ensure timely delivery and client satisfaction.
  • Maintain project documentation, including charters, RACI matrices, runbooks, and lessons learned
  • Create project documentation including technical documents such as process flows and user manuals.
  • Participate in cybersecurity/technical training, certifications, and internal knowledge programs to develop expertise in emerging technologies and cybersecurity solutions.
  • Collaborate with Engagement Managers senior engineers and consultants to build project leadership and consulting skills.

About World Wide Technology

World Wide Technology (WWT) is a technology solution provider that offers a wide range of services to businesses and organizations. The company was founded in 1990 and is headquartered in Maryland Heights, Missouri. WWT provides a variety of services, including consulting, design, integration, and managed services. The company has a strong focus on innovation and has been recognized for its efforts in this area. WWT has partnerships with many leading technology companies, including Cisco, Dell, and Microsoft. The company has a global presence, with offices in the United States, Europe, and Asia.
Learn more about World Wide Technology
Size
7,000 employees
Industry
Founded
1990

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