Commercial Security Sales ManagerJohnson Controls is a global leader in smart, healthy, and sustainable buildings. In this role, you will help grow our commercial security business by leading a field sales team focused on customer value, revenue growth, profitability, and long-term relationships.
Role OverviewThe Commercial Security Sales Manager leads a commercial security sales team in one of Johnson Controls field offices. You will build, coach, and retain a high-performing team of sales representatives while driving territory performance, customer development, and the execution of corporate sales and marketing initiatives. Success in this role means meeting or exceeding revenue expectations, improving revenue per user (RPU), and supporting both customer and team retention.
Key Responsibilities- Lead the commercial security sales team and create a clear standard for performance, customer focus, and accountability.
- Build and retain a highly productive team of sales representatives that can meet and exceed revenue goals.
- Drive business development, customer development, territory management, data mining, professional presentations, and product sales.
- Own job and channel profitability, RPU growth, and the retention of both customers and sales representatives.
- Plan, coordinate, and implement commercial sales operations across the assigned territory.
- Set territory expectations for customer touch activity, quota achievement, and daily sales execution.
- Measure individual and team activity to ensure marketing efforts translate into meaningful sales production.
- Implement the company's marketing strategy and business plans in partnership with internal stakeholders.
- Work closely with other department and business segment leaders to align sales operations with customer needs and business priorities.
- Partner with National Account Managers to help secure National Account business.
How You Will Do It- Model Johnson Controls values with accountability, safety, and integrity, and create a safe environment for open discussion and resolution of values-related concerns.
- Stay close to the field and the customer by understanding territory activity, removing barriers, and keeping the team focused on the work that matters most.
- Lead with candor and continuous improvement, using performance data, territory metrics, and coaching conversations to strengthen results every day.
- Win as one team by building trust across departments, business segments, and National Account partners while respecting diverse perspectives.
- Manage through clear expectations and measurable outcomes, so each representative understands touchpoints, quota targets, and the behaviors that drive sales production.
- Use a principled, people-centered leadership style to motivate the team, support retention, and encourage strong decision-making in a matrix environment.
Qualifications- College degree in Business, Marketing, or another related field, or comparable industry experience.
- Minimum of 5 years of sales experience, including 3 years of field sales management experience in a business-to-business environment, or successful management of another sales channel.
- Excellent oral and written communication skills, along with strong follow-up and organizational skills.
- Organizational agility and the ability to effectively interact with internal teams and customer organizations at both the senior executive and field levels.
- Functional and technical skills in leading a sales organization comprised of diverse team members.
- Ability to work in a matrix structure, handle conflict resolution, exercise managerial courage, and adapt to learning and change.
- Interpersonal savvy, action-oriented behavior, and a results-driven approach to managing and measuring team performance.
- Financial business acumen, including forecasting and P&L experience.
- Experience using a CRM tool.
- Ability to travel nights and weekends to accommodate the customer's agenda.
Nice to Have- BA degree in Marketing.
- Five years of security systems sales experience.
- Two years of sales leadership experience.
- Salesforce experience.
Why Join UsJohnson Controls offers a competitive salary, paid vacation, holidays, and sick time, along with a comprehensive benefits package that includes 401K, medical, dental, and vision care. You will join an encouraging and collaborative team environment with a strong dedication to safety through the Zero Harm policy.
If you are ready to lead a high-performing sales team and make a measurable impact, we encourage you to apply.
HIRING SALARY RANGE: $105,000-125k (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)
This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However,
we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us
