Blue Shield Of California

Scrum Master, Consultant

Blue Shield Of California$110K — $130K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience with 7+ years in a Scrum Master, Agile Coach, Project Manager, or delivery leader role.
  • Experience supporting multiple Agile teams or large-scale initiatives.
  • Advanced understanding of Agile, Lean, Scrum, Kanban, and scaled delivery methods.
  • Proven ability to manage cross-team dependencies, delivery risks, and stakeholder communications.
  • Experienced in using flow metrics and delivery analytics to drive improvement.
  • Skilled in coaching Product Owners, delivery teams, and stakeholders.
  • Strong facilitation, influencing, and organizational change management skills.
  • Experience in technology, platform engineering, DevOps, or product organizations.
  • Certification required: PSM II, A-CSM, CSP-SM, ICAgile, SAFe, or equivalent.

Responsibilities

  • Lead Agile delivery across multiple teams and platforms.
  • Coordinate cross-functional activities with Engineering, Product, QA, Operations, and leadership.
  • Manage risks, dependencies, and commitments for multiple teams.
  • Establish delivery governance and reporting mechanisms for better transparency.
  • Coach teams and Product Owners on Agile practices and outcome-based delivery.
  • Drive continuous planning and alignment across teams and stakeholders.
  • Analyze delivery metrics and implement enhancements for predictability and quality.
  • Promote DevOps practices and operational excellence across the organization.

Benefits

  • Flexible workplace model prioritizing collaboration and creativity.
  • Encouragement for a hybrid work schedule with in-office collaboration.
  • Support for accommodating employees with medical conditions.
  • Opportunities for professional development and skill enhancement.
Full Job Description
Job Description

Your Role

As a Scrum Master at Stellarus, you'll play a critical role in accelerating the delivery of innovative healthcare solutions by empowering Agile teams to do their best work. Serving as a coach, facilitator, and servant leader, you'll help teams embrace Lean-Agile practices, remove obstacles, drive continuous improvement, and foster a culture of collaboration and innovation. By enabling high-performing teams to deliver value faster and more effectively, you'll directly contribute to Stellarus' mission of transforming the healthcare experience through technology and data-driven solutions.

Responsibilities

Your Work

In this role, you will:
  • Lead Agile delivery across multiple teams and products within a platform or business area.
  • Coordinate cross-functional activities across Engineering, Product, QA, Operations, Release Management, and leadership.
  • Manage risks, dependencies, and delivery commitments across multiple teams.
  • Establish delivery governance, planning processes, and reporting mechanisms that improve execution and transparency.
  • Coach teams and Product Owners on Agile practices, flow optimization, and outcome-based delivery.
  • Drive continuous planning activities and alignment across teams and stakeholders.
  • Analyze delivery metrics and implement improvements that increase predictability, quality, and flow.
  • Promote DevOps practices, automation, operational excellence, and engineering maturity.
  • Facilitate resolution of cross-team impediments and organizational challenges.
  • Influence broader adoption of Agile and Lean ways of working across the organization.


Qualifications

Your Knowledge and Experience
  • Requires bachelor's degree or equivalent experience, plus a minimum of 7 years of experience as a Scrum Master, Agile Coach, Project Manager, or delivery leader.
  • Demonstrated experience supporting multiple Agile teams or large-scale initiatives.
  • Advanced knowledge of Agile, Lean, Scrum, Kanban, and scaled delivery approaches.
  • Experience managing cross-team dependencies, delivery risks, and stakeholder communication.
  • Demonstrated use of flow metrics and delivery analytics to improve outcomes.
  • Experience coaching Product Owners, delivery teams, and stakeholders.
  • Strong facilitation, influence, and organizational change management skills.
  • Experience in technology, platform engineering, DevOps, or product organizations.
  • Required certification: PSM II, A-CSM, CSP-SM, ICAgile, SAFe, or equivalent


#LI-CP4

Our Workplace Model:

We believe in fostering a workplace environment that balances purposeful in-person collaboration with flexibility - providing clear expectations while respecting the diverse needs of our workforce. Our workplace model is designed around intentional in-person interaction, collaboration, connection, creativity and flexibility:
  • For most teams, this means coming into the office two days per week.
  • Employees living more than 50 miles from an office location, out of state employees, and employees in certain member-facing roles should work with their manager to determine in-office time based on business need.
  • For employees with medical conditions that may impact their ability to work in-office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well-being.

The Company reserves the right to require more presence in the office based on business needs, and requirements are subject to change with periodic reviews.

Physical Requirements:

Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.

Please click here for further physical requirement detail.

About Blue Shield Of California

Blue Shield of California is a not-for-profit health plan provider that has been providing Californians with access to high-quality healthcare for over 80 years. The company offers a range of health insurance products and services to individuals, families, and employers. Blue Shield of California is committed to improving the health and wellbeing of its members and the communities it serves. The company is also committed to sustainability and has implemented a number of initiatives to reduce its environmental impact.
Learn more about Blue Shield Of California
Size
7,000 employees
Industry
Founded
1981

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