SAIC

Scientific Systems Engineer

SAIC • $90K — $120K *
College Park, MD 20740In-Person
Healthcare
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience required.
  • Minimum of 5 years relevant experience in systems engineering.
  • Ability to obtain a Public Trust security clearance.
  • Proficient in Windows and Mac OS systems administration.
  • Experience with scientific software troubleshooting and hardware maintenance.
  • Familiarity with various technologies such as Active Directory and VPN.

Responsibilities

  • Maintain software applications on workstations across multiple operating systems.
  • Conduct routine and preventive maintenance including system monitoring and updates.
  • Identify and resolve system issues while documenting resolution processes.
  • Log problems accurately in reporting tools for accountability.
  • Engage with customers daily to address IT support needs.
  • Provide hands-on maintenance and repair for end-user hardware equipment.
  • Ensure compliance with FDA standards and policies.

Benefits

  • Supportive work environment fostering independent and motivated individuals.
  • Opportunity to work on cutting-edge technology in a critical regulatory environment.
  • Engagement with diverse teams and direct customer interaction.
  • Potential for professional growth within a reputable organization.
Full Job Description
Job Description

SAIC is recruiting for a Scientific Systems Engineer for one of our programs supporting the FDA. This candidate will be required to provide general support for Windows and Mac OS workstations in the FDA laboratory and office environment. The ideal candidate shall have expertise in setup, configuration, administration of Windows and OS Scientific Workstations, and integrating them with Active Directory/etc. Independent, motivated individuals with good oral and written communication skills for documenting process and procedures, and briefing reports are desired. The candidate must be skilled in the setup, configuration and management of scientific workstations.

Primary Duties and Responsibilities include, but not limited to:
  • Perform software application maintenance on scientific workstations running a variety of operating systems including Mac OS, Windows, and some Linux.
  • Perform routine and preventative maintenance such as general computer tasks, application loads, disk utilization, system loading and system monitoring, applying operating system patches, antivirus updates.
  • Detect, isolate, document, rapidly report, and resolve system outages or problems encountered during operations of the scientific workstations, which includes the collections of diagnostic data, restoring the system operation, development of workarounds, and other activities necessary for recovery of a system.
  • Accurately document problems in logging and discrepancy reporting tools.
  • Work directly with the customer in most aspects of the day-to-day activities.
  • Respond to user calls regarding hardware and software problems, correcting or ensuring that problems are escalated when required. Communicate with users and senior management the status of key problem statuses.
  • Perform hands-on repair of equipment and maintenance/installation of computing infrastructure.
  • Maintain and troubleshoot all hardware associated with end-user computing, including printers, workstations, router switches, etc.
  • Implement continuous improvement methodology through the use of IT systems or procedure.
  • Maintain inventory of system assets.
  • Ensure compliance with FDA standards and security policies.
  • Additional responsibilities will include: End user documentation and training, computer moves and deployments, and additional duties as assigned.


Qualifications

Qualifications:
  • Bachelor's degree and 0 years' experience or additional experience in lieu of degree.
  • 5 years of relevant experience.
  • Must be able to obtain a Public Trust.
  • Technologies used:Windows, Mac OS, Microsoft Office, ServiceNow, BeyondTrust Bomgar, Remote Desktop Connection, Citrix, Zscaler, Cisco VPN, SCCM, MDT, Centrify, Active Directory, Access Card Utility, ActiveClient, Symantec, Parallels, VMware, and Java.
  • Scientific software troubleshooting.
  • VPN.
  • PIV card troubleshooting.
  • Workstation set up.


About SAIC

Science Applications International Corporation (SAIC) is a technology integrator in the technical, engineering, intelligence, and enterprise information technology markets. SAIC has approximately 26,000 employees and operates in more than 70 countries. The company was founded in 1969 and is headquartered in Reston, Virginia. SAIC provides services to the U.S. government, including the Department of Defense, the intelligence community, and civilian agencies. The company also serves commercial customers in the healthcare, energy, and financial services sectors.
Learn more about SAIC
Size
26,000 employees
Market Cap
$6 billion
Industry
Information Technology
Net Income
$206 million
Founded
1969
5 Year Trend
+10.7%
Revenue
$6.8 billion
NASDAQ
SAIC
* Ladders Estimates

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