Title: School Services Training and Operations Coordinator

FLSA Status: Full-time, exempt

Pay Range: $76362.5-$87125/yr

Reports to: School Services Director

Location: AHC Footprint, Aspen to Parachute, Hybrid

Job Summary:

The School-Based Training and Operations Coordinator is a leadership role on the School-Based Team that supports both internal program operations and the development of strong, sustainable school mental health systems across districts from Aspen to Parachute. This position focuses on prevention, early intervention, training, and capacity building for educators, administrators, clinicians, and families to create responsive, trauma-informed, and supportive school environments. This role also leads tobacco and substance use prevention efforts, including staff training, school-based interventions, and collaboration with regional prevention initiatives.

The position advances comprehensive school mental health systems by increasing mental health literacy, strengthening Tier 1-3 supports within the MTSS framework, improving system coordination, and enhancing collaboration between schools and mental health resources. A central focus is building staff capacity to identify and respond to student needs early, reducing escalation to more intensive levels of care.

Duties and Responsibilities:

School-Based Mental Health Services (SBMHS) Program Implementation & Regional Outreach:

• Collaborate with partners from Aspen to Parachute to align regional goals, share best practices, and drive continuous improvement of school mental health systems through resource mapping and service evaluation.
• Coach and consult with educators, administrators, and school-based clinicians to strengthen classroom interventions, small groups, and Tier 2 supports.
• Support schools in developing and strengthening Tier 1-3 mental health systems, including universal screening, progress monitoring, data-informed decision making, and intervention tracking.
• Design and deliver trainings for school staff, students, and families on mental health literacy, suicide prevention, tobacco and substance use prevention, trauma-informed practices, de-escalation, and crisis response.
• Assist in designing referral pathways and tiered systems for movement between levels of support and connection to crisis services.
• Participate in monthly supervision with the BHA's SBMHS Program Manager.
• Complete the Safety Net Provider Quarterly Retrospective Report for the SBMHS Program.
• Represent AHC in district, school, and community partnership meetings as assigned.

School-Based Program Leadership and Collaboration:

• Collaborate with the School Services Director to develop and coordinate clinician training, team workshops, and onboarding/orientation for school-based clinicians.
• Support operational excellence and quality improvement through administrative chart audits, documentation review, and ongoing monitoring of compliance and performance standards.
• Assist with the development of annual impact reports, grant deliverables, and program evaluation activities, and provide operational feedback during clinician performance evaluations in partnership with the Clinical Supervisor.
• Meet regularly with the School Services Director and school leadership teams to ensure alignment, effective communication, and coordination of school-based mental health services.
• Partner with schools, crisis team staff, and school-based clinicians to strengthen crisis response procedures, postvention protocols, and school mental health and wellness team processes.
• Develop and provide schools with ongoing reports, data summaries, program updates, and feedback surveys to support transparency, accountability, and continuous quality improvement.
• Develop, coordinate, and distribute family-facing mental health resources, training, and newsletters to increase awareness, reduce stigma, and support youth and family mental health needs.
• Promote culturally responsive, equitable, and inclusive mental health practices across school communities.

Substance Use Prevention and Systems Coordination:

• Support and coordinate the implementation, coordination, and evaluation of tobacco and substance use prevention programming across partnering schools and communities.
• Facilitate a coalition of community partners focused on substance use prevention, connecting schools, families, and organizations around shared regional goals
• Support the implementation of the Dimensions Tobacco Prevention Group curriculum in middle and high schools, and provide training to school-based clinicians on prevention strategies, early intervention, and the integration of prevention messaging into school wellness efforts
• Support schools in utilizing data, screening tools, and needs assessments to inform prevention programming, identify areas of need, and evaluate program effectiveness and impact.

Meetings, Supervision, Workshops:

• Attends all staff meetings and participates in scheduled supervision with the Hope Center team and School Services Director
• Represents AHC at two internal and/or external events during the year, determined in collaboration with their supervisor
• Completes required training based on program needs and availability
• Participates in four AHC workshops annually
• Serves on one AHC committee, encouraged

Work Environment:

There may be extended periods of standing, walking, and sitting. Occasional evening or weekend support may be required to respond to school or community needs. Due to the nature of mental health work, this position may involve exposure to high-stress and emotionally charged situations, including interactions with individuals experiencing acute behavioral health crises who may present as agitated or unpredictable. Capacity to maintain professional composure, make decisions in fast-paced or challenging environments, and adhere to process protocols is necessary in this role.

Knowledge, Skills, and Abilities

• Excellent public speaker
• Excellent verbal and written communication skills including diplomacy, candor, and tact
• Excellent problem-solving and conflict resolution skills
• Ability to display non-judgmental attitude
• Ability to remain solution-focused and respectful in all interactions with staff, co-workers, partners, and clients.
• Ability to engage effectively with individuals from diverse backgrounds, adapting communication and service delivery as needed.
• Skilled in basic computer operations - Microsoft Office, Google Suite, Internet and data management
• Ability to establish priorities, work independently, and proceed with objectives without supervision
• Ability to uphold confidentiality and discretion at all times
• Ability to maintain composure, professionalism, and structure in any given situation
• English/Spanish bilingual abilities preferred

Credentials and Experience

• Bachelor's degree in counseling, psychology, public health, education or related field required
• Master's degree in counseling, psychology, social work, public health, education or related field preferred
• Experience in training, group facilitation, and leadership preferred

Benefits for full-time employees:

• Competitive pay based on experience and credentials
• Opportunities for continuing education, supervision, and professional development
• Supportive and collaborative team environment
• Paid time off
• Medical, dental and vision insurance available
• 403b retirement plan with discretionary employer match
• Employee Assistance Program
• Annual employee wellness reimbursement
• Annual professional development reimbursement
• Volunteer Time Off

This job description is not an employment contract, nor is it intended to show every detail of the duties and requirements of the job.The job description is intended to provide a listing of primary responsibilities and tasks.The job description may be augmented by performance expectations and additional duties, which may be assigned either in writing or verbally at any time by management.