Job PurposeWe are seeking an experienced and reliable Logistics Operations Coordinator to manage and secure materials within a high-security environment. This role is responsible for enforcing stringent security and compliance standards while maintaining accurate and precise inventory control of precious metals and other high-value materials. The Logistic Operations Coordinator works closely with internal divisions, Trading, Operations, Finance & Controlling teams to support daily operations while maintaining the highest levels of safety, accuracy, and integrity.
Your Key AccountabilitiesVault Operations
- Coordinate daily vault activities, including receiving, verifying, weighing, labeling, and documenting high-value materials.
- Maintain strict access control and always enforce chain-of-custody procedures.
- Ensure materials are stored in organized, secure systems for efficient retrieval.
- Conduct routine vault audits, cycle counts, and reconciliations to maintain inventory accuracy.
- Monitor KPIs, such as inventory balances, movement accuracy, turnaround times and reconciliation of breaks
- Tracking shipments and resolving delays and discrepancies.
- Ensure all personnel follow established SOPs, security protocols, and compliance requirements.
- Foster a culture of accuracy, accountability, and operational excellence.
Security & Compliance
- Enforce high-security standards for material handling, storage, transport, and documentation.
- Ensure compliance with ISO, environmental, and regulatory requirements related to precious-metal management.
- Maintain audit-ready documentation in ERP and vault-management systems (SAP preferred).
- Investigate discrepancies, report security concerns, and implement corrective actions as needed.
Cross-Functional Coordination
- Coordinate material flow with customers, internal divisions, vendors, production, and quality teams.
- Support scheduling and prioritization of material movements to meet operational timelines.
- Ensure outgoing shipments comply with packaging, documentation, and regulatory standards.
- Coordinate logistics pickups with carriers, determine the most cost-effective shipment methods and apply appropriate incoterms for domestic and international shipments
- Ensuring all import and export goods comply with CBP requirements.
- Understand customs procedures, and HTS classification
- Support audits, regulatory & compliance requirements
- Executes assigned tasks in SC & P Operations following standard operating procedures and safety/quality requirements.
- Maintains accuracy and completeness of records, documentation, and transactions in line with controls.
- Recognizes issues or inconsistencies and supports the continuous improvement of work procedures and instructions.
- Supports colleagues and responds to stakeholder requests in a timely, professional manner.
- Maintains accurate documentation and records in line with policies and procedures.
- Escalates issues, risks, and deviations promptly to supervisor and follows through on corrective actions.
Who we are looking forRequired
- Experience in secure materials handling, vault logistic operations, warehousing, or precious-metals environments.
- Strong attention to detail, accuracy, and organizational skills. Ability to manage multiple projects and prioritize effectively
- Understanding risk and controlling environments
- Strong communication and collaboration skills cross department and with external stakeholders
- Proficiency with ERP or inventory systems (SAP highly preferred).
- Ability to work effectively in a high-security, regulated, camera-monitored environment.
- Ability to pass background checks and meet facility security requirements.
Preferred
- Experience working with precious metals, high-value materials, or specialized industrial materials.
- Knowledge of ISO or similar quality and compliance systems.
- Experience improving processes and implementing operational efficiencies.
Physical Requirements
- Ability to lift 75 lbs. of secured materials.
- Ability to stand, walk, and perform repetitive handling tasks in secure areas.
- Comfortable working in restricted-access, high-security vault environments.
