Job details
Job Role
Package Consultant 3
Career Role
Principal Consultant - US
Work Location
Orlando, FL
State / Region / Province
Florida
Country
USA
Domain
Delivery
Interest Group
Infosys Limited
Company
ITL USA
Requisition ID
153179BR
Technical Skills 1
Domain|Enterprise Package processes|Enterprise Functions
Technical Skills 2
Technology|SAP SM (service management)|SAP SM (service management)
Overview In the assigned Job Role of Package Consultant 3, your Area Of Responsibility will be as below:• Analyze complex business processes to identify optimization opportunities and draft detailed requirement specifications that align with enterprise architecture standards
• Define and develop solution architecture, steering customization and integration efforts based on thorough business analysis
• Design and implement advanced customizations basis ERP platform's capabilities and limitations and develop critical software applications in collaboration with the development team
• Develop and implement complex integration workflows to connect the ERP system with external applications, while leading large-scale data migration strategies to ensure data integrity
• Implement advanced performance optimization strategies focused on scalability, reliability, and user experience, while leading compliance initiatives throughs audits, to uphold security protocols and industry standards
• Develop detailed documentation for complex ERP customizations and lead training workshops tailored to various user groups, to ensure effective knowledge transfer
Your contribution to the team:• Expertise in ERP systems, architecture, and advanced customization techniques
• Ability to design complex integration solutions and guide large-scale data migrations
• Proactive problem-solving to streamline complex requirements
• A strategic mindset to align technical solutions with business goals and market trends.
• Deep understanding of compliance requirements, security protocols, and performance optimization methodologies
• Sector specific expertise for high quality project delivery
Required Skill and Experience• SAP Rollout:
o Lead the Rollout of S4 Service Management (SM).
o Analyse business requirements and translate them into business requirement documents
o Customize SAP applications to meet specific business needs.
o Lead Unit test and UAT testing.
o Collaborate with stakeholders (Template team) to design and implement best practices in service delivery.
• Data Migration:
o Co-ordinate with data migration to work on migration strategy and help team to develop migrate program
• Hypercare Support:
o Provide dedicated Hypercare support during the post-Rollout phase to ensure system stability and user satisfaction.
o Monitor system performance and user feedback closely after go-live, addressing any issues or concerns promptly.
o Facilitate daily stand-up meetings during Hypercare to discuss issues, resolutions, and user experiences.
Preferred Skill and Experience• Collaboration & Communication:
o Work closely with capability Leads of SAP ie. SD, MM, PP, FI to ensure seamless integration of SAP solutions.
o Communicate effectively with stakeholders to gather requirements and provide updates on project status.
o Participate in cross-functional meetings to align SAP initiatives with business goals.
• User Support & Training:
o Provide training and support to end-users on SAP functionalities and best practices.
o Act as a point of contact for Business and SAP template team.
Additional Required Qualifications• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.
BenefitsAlong with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:
- Medical/Dental/Vision/Life Insurance
- Long-term/Short-term Disability
- Health and Dependent Care Reimbursement Accounts
- Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
- 401(k) plan and contributions dependent on salary level
- Paid holidays plus Paid Time Off
