SAP Program Director

Tephra Inc.$130K — $180K *
US-AnywhereRemote in United States
Aerospace & Defense
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years experience in deploying SAP warranty solutions (ECC or S4) with enhancements.
  • Relevant experience in the Aerospace and Defense (A&D) industry or equivalent required.
  • Two customer deployments with references required for consideration.
  • Familiarity with subscription-based Smart Services, eligibility verification, and contract management in SAP.
  • Proven leadership in large-scale global consulting for Order to Cash (OTC) transformations.
  • Ability to translate business needs into technical solutions and lead internal teams.

Responsibilities

  • Lead deployment of SAP warranty management solutions and enhancements.
  • Oversee the management of transformation programs involving OTC business processes.
  • Develop and maintain strong client relationships throughout the project lifecycle.
  • Provide mentorship and guidance to junior team members and clients as needed.
  • Develop accurate project estimates and timelines for implementation processes.
  • Facilitate cross-functional collaborations between sales, production, and logistics teams.
  • Monitor and assess industry-specific KPIs and the benefits from S4/HANA functionalities.

Benefits

  • Opportunity for extensive travel experience within the role.
  • Collaborative work environment with a focus on mentorship and professional development.
  • Engagement in high-impact projects within the A&D industry.
Full Job Description
Description:

SAP Program Director

An ideal candidate must have hands on experience with SAP warranty management with subscription-based warranty. Must have exposure to service management and aircraft maintenance processes

Qualifications:
• Experience in deploying a warranty solution based on SAP (ECC or S4), including any enhancements.
• Experience with warranty solutions in the A&D industry or similar fields is required.
• At least two customer deployments are necessary, and customer references must be provided.
• Familiarity with subscription-based Smart Services programs, verifying eligibility via applications and approval, preparing agreements with pricing details, and entering finalized contracts into the SAP system.
• Demonstrates an understanding on how to lead large global, consulting led Order to Cash (OTC) business transformation program delivery with proven track record and a deep understanding of business values of transformation programs/objectives
• Ability to speak business language, guide business counterparts towards the right SAP solution and translate business requirements into technical requirements
• Proven ability to lead and speak of SAP OTC functionality as it related to business processes
• Has an understanding of industry specific KPI's and benefits of S/4HANA functionality to enable the business
• Understanding of integration with other business processes - between Sales and other functional areas with specific reference to production and material movement / logistics
• Working knowledge of configuration and features of key S/4 HANA based OTC structures
• Provide accurate estimates, timeline and ability to self-direct and mentor/manage teams and client.
• Ability to be hands on if required and mentor junior team members
• Ability to leverage and build assets/accelerators and thought leadership
• Excellent interpersonal and teamwork abilities, capable of building and maintaining strong client relationships
• Demonstrated experience in managing transformational initiatives.
• At least five (5) full life cycle implementations as an ERP Project Manager with multi-module implementations (Finance, Sales, Production, Purchasing, Warehouse)
• A minimum of ten (10) years prior transformational ERP consulting or equivalent industry experience
• At least six (6) years' experience in proposal and business case development
• Proven sales experience
• Excellent interpersonal and teamwork abilities, capable of building and maintaining strong client relationships
• Experience managing 20+ resources
• Willingness to travel up to 100%
• Bachelors degree or equivalent required

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