Salesperson - Audi Owings Mills

Sonic Automotive

$60K — $120K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Ability to perform essential duties effectively and with professionalism.
  • Strong knowledge of CRM software and lead management tools.
  • Authorized to work in the USA.
  • Capable of performing job functions safely and ethically.
  • Willingness to undergo pre-employment testing including background checks and drug tests.

Responsibilities

  • Respond promptly and accurately to internet inquiries from customers.
  • Enter customer inquiry data into the CRM system accurately.
  • Generate and schedule sales appointments with prospective clients.
  • Conduct phone surveys to gauge customer preferences and satisfaction.
  • Utilize lead management tools effectively to track inquiries and customer interactions.
  • Compile necessary reports and documentation in a timely manner.
  • Exhibit high ethical standards and a commitment to customer satisfaction.

Benefits

  • Access to a substantial advertising budget to support lead generation.
  • User-friendly systems and technology to enhance efficiency.
  • Work in a supportive and positive environment.
Full Job Description
Salary: $60,000 to $120,000 annually based on sales

Job Description
• Respond to internet inquiries with courtesy, accuracy and professionalism
• Promptly and accurately enter all customer inquiry data into the CRM.
• Generate sales appointments
• Conduct phone surveys to assess customer preferences and quality of experience
• Effectively utilize lead management tools
• Compile all necessary reports, forms and other documentation on a timely basis
• Perform other job-related duties as assigned
• Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers

Qualifications
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• All applicants must be authorized to work in the USA
• All applicants must perform duties and responsibilities in a safe manner
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license

Additional Information

The Salesperson is responsible for generating sales appointments with customers that contact the dealership via the internet to purchase new and/or pre-owned vehicles. The eSales Agent delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest. The eSales Agent will be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing and incentive programs. We offer a huge ad budget, easy to use systems and a great work environment.

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