About the Role

We are looking for a highly strategic and hands-on Salesforce Systems Architect to help scale the systems, controls, and operational discipline that power our go-to-market organization. This is a senior individual contributor role within Revenue Operations focused on the overall integrity of Salesforce and the broader GTM technology ecosystem.

This role will serve as the technical subject matter expert for Salesforce architecture, platform governance, security compliance, user permissions, automation standards, and audit-ready change management. The ideal candidate is equally comfortable defining long-term architectural guardrails and executing the tactical work required to maintain a secure, scalable, and compliant environment.

This is a highly collaborative role that partners closely with Sales, Marketing, Customer Success, Finance, Business Systems, Security, and Analytics to translate business requirements into sustainable platform design and operational controls. The ideal candidate thrives in fast-paced environments, enjoys solving complex business problems, and has a track record of building scalable systems that enable growth.

What You'll Do

• Serve as the strategic owner of Salesforce platform integrity across configuration, architecture, governance, and operational health
• Define and enforce best practices for Salesforce automation, with a strong focus on Flow design standards, reuse, testing discipline, naming conventions, and long-term maintainability
• Own platform governance for user permissions, profiles, permission sets, roles, and access models to ensure least-privilege access and scalable administration
• Partner with Security, Business Systems, RevOps, and leadership to ensure Salesforce administration and architecture align with security and compliance requirements
• Establish and maintain system change management processes that support audit compliance, release discipline, change traceability, testing rigor, and documentation standards
• Design and optimize scalable platform structures, business processes, and control frameworks that support growth without introducing operational risk
• Review proposed system changes for architectural integrity, downstream impact, compliance implications, and supportability
• Lead complex cross-functional initiatives from requirements gathering through implementation, rollout, and adoption
• Improve platform reliability and operational efficiency by identifying opportunities to simplify design, reduce technical debt, and standardize administration practices
• Partner with analytics and data teams to improve data integrity, reporting reliability, and executive visibility
• Evaluate new platform capabilities, integrations, and administrative patterns with a focus on scalability, security, and business value
• Act as a trusted advisor to GTM leadership on Salesforce strategy, governance tradeoffs, platform risk, and operational scalability

What You'll Bring

• 7+ years of experience in Revenue Operations, Business Systems, Sales Operations, or GTM Systems roles
• Deep Salesforce expertise, including platform architecture, security model design, automation, reporting, dashboards, data architecture, and governance
• Strong experience establishing and governing best practices for Flows and other automation frameworks in a high-growth environment
• Proven experience designing scalable permissioning models and managing user access with strong control discipline
• Strong understanding of change management, release governance, and audit-supporting processes for business-critical systems
• Proven experience leading complex systems implementations, platform redesigns, or process transformation initiatives
• Clear, practical use of AI to help solve complex systems and operational challenges
• Strong project management and stakeholder management skills
• Ability to influence cross-functional leaders without direct authority
• Strong analytical and problem-solving capabilities with a focus on measurable business outcomes
• Demonstrated ability to balance platform governance, compliance, and business usability
• Excellent documentation, communication, and change-management skills

Travel Required

We are a fully remote company, and this job may require up to 15% of travel to be successful.

Compensation and Values

At Horizon3, we believe that our people are our greatest asset, and our compensation philosophy reflects this core value. We are committed to fostering an environment where all employees feel valued, respected, and rewarded for their contributions. Our compensation structure is designed to be fair, competitive, and transparent, ensuring that every team member is recognized and compensated equitably across roles, levels, and locations.

In accordance with various State's transparency regulations, we provide the following salary range information for this position:

• Base salary range: $160,000 - $210,000 annually. The exact salary will be determined based on the selected candidate's location, qualifications, experience, and relevant skills.
• Additional compensation: All full-time roles are eligible for an equity package in the form of stock options.

Perks of Horizon3.ai

• Inclusive Team: We value diversity and promote an inclusive culture where everyone can thrive.
• Growth Opportunities: Be part of a dynamic and growing team with numerous career development opportunities.
• Innovative Culture: Work in a collaborative environment that encourages creativity and out-of-the-box thinking.
• Hybrid & Remote Work: We embrace a mix of remote and hybrid work models depending on role and location, including our Chicago office, where some roles require regular in-office presence.
• Competitive Compensation: We offer competitive salary, equity and benefits. Our benefits include health, vision & dental insurance for you and your family, a flexible vacation policy, and generous parental leave.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.

Application Note

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.