Honeywell

Salesforce Sr IT Architect - Customer and Commercial Experience (CCEX)

Honeywell$120K — $150K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of IT experience focusing on Salesforce solution architecture
  • Salesforce Certified Architect
  • Experience collaborating with Product and Service Owners
  • Understanding of Agile methodologies and DevOps practices
  • Knowledge of cloud computing, security, and data management
  • Familiarity with common Salesforce integration systems
  • Experience with data migration processes and best practices

Responsibilities

  • Design global SFDC solutions aligned with customer and commercial experience goals
  • Collaborate with stakeholders to define requirements for scalable Salesforce solutions
  • Research and recommend technologies for solution innovation in SFDC projects
  • Lead POC initiatives for validating new Salesforce features
  • Ensure compliance with security, data privacy, and accessibility standards
  • Partner with C&CE teams to integrate solutions into enterprise IT strategy
  • Maintain awareness of Salesforce updates to enhance solution capabilities

Benefits

  • Employer-subsidized Medical, Dental, Vision, and Life Insurance
  • Short-Term and Long-Term Disability
  • 401(k) match
  • Flexible Spending Accounts and Health Savings Accounts
  • Employee Assistance Program (EAP)
  • Educational Assistance
  • Parental Leave and Paid Time Off
  • 12 Paid Holidays
Full Job Description
Job Description

As a Salesforce Sr IT Architect - Customer and Commercial Experience (CCEX) individual contributor at Honeywell, you will leverage your deep expertise in Salesforce solutioning to design and deliver innovative customer and commercial experience projects. Your focus will be on architecting scalable, cutting-edge SFDC solutions that enhance our customer engagement and commercial operations. This role offers a unique opportunity to drive transformation through solution design and strategic technology enablement within a fast-paced, dynamic environment.

You will report directly to our Director of IT and work out of our Charlotte, NC location on a Hybrid work schedule. Note: for the first 90 days, new hires must be prepared to work onsite 100% M-F.

This role is part of the CCEX portfolio, focusing on Customer & Commercial Experience Solutions, including Salesforce.com, Digital Customer Experience, and Commerce platforms.

KEY RESPONSIBILITIES
  • Design and architect global SFDC solutions aligned with Honeywell's customer and commercial experience objectives
  • Collaborate closely with business stakeholders to understand requirements and translate them into scalable Salesforce solutions
  • Drive solution innovation by researching and recommending contemporary technologies and best practices for SFDC projects
  • Lead Proof of Concept (POC) initiatives to validate new Salesforce features and integrations
  • Ensure solutions comply with security, data privacy, and accessibility standards

Platform Strategy and Feature Roadmap Management
  • Partner with Customer & Commercial Excellence (C&CE) teams to integrate SFDC solutions into the broader enterprise IT strategy
  • Influence the Salesforce product roadmap by identifying opportunities to enhance customer and commercial processes
  • Maintain awareness of Salesforce platform updates and emerging trends to continuously improve solution capabilities

Solution & Service Optimization
  • Develop Lightning components and design Lightning-based user experiences to meet business needs
  • Utilize Apex and Visualforce development skills to build custom functionality where required
  • Configure Salesforce administration elements including users, roles, profiles, security controls, workflows, and reports
  • Design custom objects, fields, validation rules, approval processes, and dashboards to optimize user productivity and data quality
  • Support technically focused, solution-oriented sales proposals by providing architectural expertise and technical insights
  • Conduct architecture assessments and develop tactical plans to address infrastructure and software needs related to SFDC solutions
  • Collaborate with sales, marketing, and customer service teams to ensure Salesforce solutions effectively support commercial objectives


Qualifications

YOU MUST HAVE
  • Minimum of 5 years of IT experience with a strong focus on Salesforce solution architecture and delivery
  • Salesforce Certified Architect credential
  • Proven ability to consult and collaborate with Product Owners and Service Owners to define solution requirements
  • Solid understanding of Agile methodologies and DevOps practices
  • Knowledge of cloud computing, security, and data management principles
  • Exposure to common systems that integrate with Salesforce such as Marketo, CPQ, etc.
  • Strong working knowledge of data migration processes and best practices


WE VALUE
  • Bachelor's degree in Computer Science, Engineering, or related field
  • Excellent verbal and written communication skills with the ability to engage effectively across global teams
  • Strong collaboration skills to work seamlessly with internal technical teams and external business units including sales, marketing, and customer service
  • Demonstrated ability to work independently as an individual contributor while influencing cross-functional stakeholders
  • A strategic mindset with sales intelligence and the ability to create and drive customer-centric technology visions


BENEFITS OF WORKING FOR HONEYWELL

In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information: https://benefits.honeywell.com/

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posting date: 5/14/2026

About Honeywell

Honeywell Aerospace is an American company that manufactures aircraft engines, avionics, auxiliary power units (APUs), and other aviation products. The company’s product portfolio includes space equipment, turbine engines, auxiliary power units, brakes, wheels, synthetic vision, runway safety systems and other avionics. President Barack Obama awarded a Honeywell employee the National Medal of Technology for his contributions to air flight safety technology. The company also owns a number of patents related to NextGen technology, aircraft windshields, turbochargers, and more. Honeywell Aerospace was founded in 1936 and is headquartered in Phoenix, Arizona.

Honeywell Careers

Joining Honeywell offers more than just job opportunities; it's a chance to grow with a company known for leadership in innovation and diversity. As a global leader, Honeywell is where your professional journey can reach new heights through a commitment to excellence and continuous improvement.

Work You'll Do

At Honeywell, you'll be part of a team that drives digital transformation across industries. With a focus on sustainability and advanced technologies, Honeywell is not just preparing for the future; we're creating it. Our diverse and inclusive culture fuels our innovation and connects us closer to our customers and the communities in which we operate.

Innovate and Lead

Embrace the opportunity to lead in the marketplace with Honeywell's cutting-edge solutions. Our leadership in areas such as aerospace, building technologies, and performance materials allows you to engage in work that makes a difference. Honeywell is at the forefront of tackling global challenges with innovative technology that improves quality of life.

Career Growth and Opportunities

Whether you're looking for an internship, a graduate role, or a leadership position, Honeywell offers a path to career success. Honeywell's commitment to professional growth is evident in our extensive training and development programs, aimed at expanding your skills and advancing your career.

Join a Dynamic Team

Honeywell's team culture is built on collaboration and respect. With a global team of professionals, you'll network with some of the brightest minds, working together to solve complex challenges. Our commitment to diversity and inclusive growth makes Honeywell not just a great place to work, but a place where your career can thrive.

Benefits and Culture

Honeywell is dedicated to providing employees with a life-work harmony through substantial benefits, including health, education, and retirement plans, ensuring peace of mind for you and your family. Our culture promotes quick learning, flexibility, and adaptation, which are critical in our fast-evolving industries.

Explore Job Opportunities

Discover the range of career opportunities at Honeywell, from engineering to sales, and contribute to our mission of shaping the future. Our hiring process is designed to find not just the right skills but also the right fit for Honeywell's culture.

Stay Connected

Join the Honeywell team to stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here.

Apply Now

Ready to apply? Check out the open positions on the Honeywell Careers page. Tailor your resume, prepare for your interview, and take the first step towards a rewarding career at Honeywell.

Keep Up to Date

Stay informed with the latest news, job alerts, and professional insights tailored to your interests. At Honeywell, your career journey is just beginning.

SEARCH HONEYWELL JOBS

Join Honeywell and be part of a team that is dedicated to building a smarter, safer, and more sustainable world.
Learn more about Honeywell
Size
99,000 employees
Market Cap
$143.4 billion
Industry
Net Income
$4.7 billion
Founded
1906
5 Year Trend
-2.6%
Revenue
$32.6 billion
NASDAQ

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